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Contributor II
November 23, 2019
Question

Channel doesn't exist

Has anyone else experienced the error message “The channel does not exist (anymore)”. I am getting it on all channels on SiriusXM. I have reset my router, rebooted my phone and the message still shows. My SiriusXM works through their app but now through my Sonos. Thanks in advance for any help.

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    23 replies

    Trending Lyricist I
    November 23, 2019

    I have the exact same problem with Sirius XM, all morning, Apple Music works perfectly but not Sirius XM, the Sirius app works well by itself.

    Lyricist I
    November 23, 2019

    Same issue here

    Contributor II
    November 23, 2019

    It is now working. Why? I have no idea but it is so try yours again. 

    Trending Lyricist I
    November 23, 2019

    Ditto. Same thing. I tried a bunch. “This channel doesn’t exist anymore”. At first, I was getting it for the channel group (News/Public Radio).

    Radio by Tune-in works fine.

    Deedlebug57: I’m glad it’s working for you. But, not for me. I restarted the application on my Mac. But it still doesn’t work.

    Lyricist I
    November 23, 2019

    Working again too.  Strange.

    Lyricist II
    November 23, 2019

    I have the same issue.  It’s telling me channel doesn’t exist when accessing SiriusXm.  Did a reboot of everything and still having the problem.

    Lyricist I
    November 23, 2019

    same issue

    Lyricist I
    November 23, 2019

    I’m having the same issue.  If I use the phone app, I get the error “ channel doesn’t exist when accessing SiriusXm” but if I tell Alexa to play the station, it works.  Not sure what has changed

    Lyricist I
    November 23, 2019

    Same issue with xm, works fine in app.  This happened after i upgraded my app this morning.

    Lyricist I
    November 23, 2019

    have removed station from apps and added back. have rebooted systems. still have “the channel does not exist (anymore)” message.