Contributor I

Answered

cant play my own music anymore ? ridiculous

Forum|Forum|2 years ago
May 16, 2024
43 replies
2506 views

So I can’t simply play music from a folder from my 5000$ computer.. Sonos can well and truly F $ R K OFF I will deposit this rubbish out the window and spend weeks advertising you cant play your own music on this junk. pay thousands for a full set up and error 913.

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Best answer by nik9669a

The feature will return next month.

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nik9669aAnswer

Senior Virtuoso

The feature will return next month.

nk32

Lyricist III

Here is the solution for Windows for the local library error bug with code (913), read the image from left to right.

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HarvE

Trending Lyricist I

I also cannot play my music library with the new update, and I get the 913 error when I try to add my library back. I have MacOS 14.4.1 (23E224). Is there any fix?

This is simply unacceptable; what is wrong with this company? They can’t even get the basics right.

D

drgreenthumb8079

Lyricist I

i also cant play my music library with this stupid update and i get the 913 error when i try to add my library back i really do hope there is a fix to this stupid issue as i cant go without my music as i prefer music to tv. SO SONOS PLEASE GET THIS ISSUE SORTED AS QUICKLY AS POSSIBLE AS I AM NOT THE ONLY PERSON HAVING THIS PROBLEM AND SONOS IS NORMALLY REALLY GOOD BUT THEY HAVE MESSED UP BIG TIME

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ledieu

Contributor I

What a mess this company !

I am not able as well to access my own library on Mac OS and IOS as it was in the past with your bloody update. What do you expect to do ? Do we have to throw away your products ?

M

MsLGG

Lyricist I

Thank you very much indeed nk32 - I followed your screenshot instructions on my laptop (OS = Windows) and it worked a treat first time. I was in despair and you rescued me - even though your screenshots are in French and my French is basic, your step-by-step guide was really clear and was perfect. Really appreciate your help and hope Sonos rewards you and folk like you.

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Scrubbrush

Enthusiast I

Here is the fix for a PC. It takes two minutes:

Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
Right click on the folder
Select “Properties” from menu
Select “Sharing” tab
Click “Share...” button (opens “Network Access” window)
Select your SONOS system from the pulldown menu in the center of the window.
Click “Share” button at the bottom of the “Network Access” window
It took SONOS 10 minutes to add my library of 10K+ songs

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pdileepan

Lyricist I

“Select your SONOS system from the pulldown menu in the center of the window.”

I can’t find SONOS at this point in the step-by-step instructions. Would you please guide me?

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bestjazz

Lyricist I

I see a Windows PC fix (don’t know if it worked)

Is there a fix for Mac OS

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kgmaz

Contributor I

when i follow these instructions, the share button is greyed out. I have verified that i have public, private, and network sharing on and I rebooted after turning some subset of those on. But still the share button is greyed out. Any advice?

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