Cannot Connect to SiriusXM Anymore

5 replies
565 views
Translate All

Until today, my SiriusXM service in Sonos was working perfectly. Now, none of the channels work. I tried to reauthorize my Sirius account. Didn’t help. I removed the account and tried adding my Sirius account again. I’m in Canada so I selected the Sirius XM Canada option. I enter my username and password and it says “Connection error. There was a problem adding the SiriusXM Canada account.” There’s nothing wrong with my credentials and I can log into Sirius.

So I tried adding SiriusXM (not the Canadian one). This time it works, but all the Sirius channels are greyed out after the service is added.

Anyone know what’s going on?

My Sonos is working fine other than that and I can use other music Services like Amazon, Apple Music...

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

G

G BlackAnswer

Lyricist I

Okay, I got it working. you need to re add the Sirius XM service, but select just Sirius XM, don’t select the Sirius XM Canada service. Enter your Sirius credentials and you should be good. Worked for me.

G

G Black

Lyricist I

I have the exact same problem.

Translate

Bumper

This is all I get with the new Sonos app. But it works fine and plays with SonoPhone. This new app is buggy AF, WTF Sonos 😡

Translate

G

G BlackAnswer

Lyricist I

Okay, I got it working. you need to re add the Sirius XM service, but select just Sirius XM, don’t select the Sirius XM Canada service. Enter your Sirius credentials and you should be good. Worked for me.

Translate

R

RioDad

Lyricist I

I am in USA. I have “reauthorized” my SiriusXM account 10 plus times. Each time it says that the account has been reauthorized and can be used on Sonos but when I go to Sonos it tells me Sirius needs to be reauthorized AGAIN??????

Translate

R

RioDad

Lyricist I

called Sonos “tech support”. Tech had me remove the Sirius XM from Sonos and then reinstall. He said now everything is working by his diagnostics. H was mistaken … same thing when I try to use Sirius XM on my Sonos I get a message that it needs to be reauthorized

Translate

Sign up

Login to the community