Contributor I

Can't add Music Folder share to Sonos

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For some time, I have been unable to play ‘iTunes’ etc. over Sonos. I get the error ‘The computer ***** refused to let Sonos connect to it. The Apple firewall is turned off and I have tried diasblib the Norton firewall but I still get the same error. There are some apps that can run Malware scans but AFAIK they are not active firewalls.

I hope someone can point me in the right direction for solving this.

Paul Bedwell

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bedvin15Author

Contributor I

Sorry, it should read ‘and I have tried disabling the Norton firewall’!

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G

GuitarSuperstar

Lead Maestro

What path are you using to connect your Music Library?

Under System Preferences > Sharing, what is listed as your Computer Name? Do you have any items checked on the left column? Have you added your music folder in the Shared Folders window?

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"Receive with simplicity everything that happens to you." - Rashi

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bedvin15Author

Contributor I

Thanks for replying.

I am using the standard location for a Mac i.e. the Users Music folder. I select Manage>Music Library Settings>+>My Music Folder.

My computer’s name is ** iMac New. I have the first four items checked Screen down to Printer including File Sharing. I now have the Music folder entered under Shared Folders. I had had this before but it seems to have disappeared! Still doesn’t work.

Paul Bedwell

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GuitarSuperstar

Lead Maestro

Have you recently updated your Mac OS? Which OS version are you using? Try unchecking “File Sharing” and see if that makes a difference.

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"Receive with simplicity everything that happens to you." - Rashi

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bedvin15Author

Contributor I

I did update to Big Sur, in January I think. I believe that this problem pre-dated the change but I could be wrong.

Unchecking ‘File Sharing’ has had no effect. Sorry.

Thanks for taking the time to assist. I’m very grateful.

Paul

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GuitarSuperstar

Lead Maestro

Many Big Sur users have experienced problems connecting to their music library. I have yet to come across a good solution other than some people have uninstalled the Sonos S2 app and switched back to S1.

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"Receive with simplicity everything that happens to you." - Rashi

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bedvin15Author

Contributor I

Thanks

I tried switching back to S1 but S1 said it was not compatible with my system! I can’t face uninstalling all the components of the system. Or is it simple?!

I guess I will have to wait until someone sorts this out.

Anyway, thanks for everything you’ve done to try to help me.

Most of the time, I use Alexa to play my verbal requests but it would be nice to have my iTunes playlists.

Best wishes

Paul

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GuitarSuperstar

Lead Maestro

If you are interested in switching back to S1, try the steps in this thread:

Good luck!

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