Recently purchased a new Macbook M1 (2020) with Big Sur OS. I’m now unable add my music library that sits in my Music folder and another music folder on my external hard drive.
I get the messages “computer refused to let Sonos connect to it” and sometimes a message saying it cannot find my computer.
I have tried EVERYTHING including:
- Enabled file sharing - adding/ticking the relevant folders in System Preferences
- Shortened/change computer name - making sure it matches the name in network settings
- Checked if approved as an incoming connection in firewall settings
- Checked if added in Full Disk Access and Accessibility within the Privacy options
Was on the phone with customer service for a good hour+ to no help.
Are Sonos speakers currently not compatible with Big Sur/Apple M1 issue??
Best answer by Sir Cal
It’s fixed! It’s a temporary solution until the issues are fixed on both or either Sonos’ or Apple’s side in my location. I’ll try to explain the fix, but it was a LONG call and I’ll probably not be completely accurate:
There was an issue between my IP addresses linking between each other and Sonos recognising them - nhave had issued with my internet provider in the past with this. So both music folders were linked this way. However, it displayed the music strangely and it just isn't the most cleanest way to access the library (a bit of lagging) even though it was working fine and playable.
So I’ve since tried to add the music library the normal way (via adding the music folder) and it worked! I think I’ll leave the external hard drive for now as there is a lot of music and it takes a long time to index as it is, but this is a good solution for now.
It’s worth noting that senior techs/engineers are really new to the M1 chip and its ways of workings, so it was learning for them too! Hope that all makes sense