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Contributor I
May 3, 2023
Answered

Calm: Unable To Browse Music

  • May 3, 2023
  • 6 replies
  • 202 views

Can’t browse music on can since yesterday. Think the new update caused an issue. 

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Best answer by controlav

Unlikely to be anything Sonos app related. Suggest contacting Calm and see what they say.

6 replies

controlav
controlavAnswer
Lead Maestro
May 3, 2023

Unlikely to be anything Sonos app related. Suggest contacting Calm and see what they say.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
May 3, 2023

Same.

I've Uninstalled and reinstalled and authorized so many times.

Guess I'll contact Calm.

 

Lyricist I
May 3, 2023

I am experiencing the same issue. Also have restarted, reinstalled, and reauthorized. Last year there seems to be the same issue in the Sonos community forums and a Sonos rep looked into it and said it was a Sonos issue.  

Lyricist I
May 3, 2023

Same. Can’t browse, but my wife can… 

Lyricist I
March 24, 2024

Happened today for me.  I can get to the stuff I saved as a Playlist but can't choose anything else. It all shows up but when I select it just says "unable to browse music."  What were the fixes from a year ago when the guy was able to reproduce? 

Bumper
March 24, 2024

Happened today for me.  I can get to the stuff I saved as a Playlist but can't choose anything else. It all shows up but when I select it just says "unable to browse music."  What were the fixes from a year ago when the guy was able to reproduce? 

I’m having the same issue. Someone at Sonos or calm probably needs to reboot a server or router and it’ll fix itself.