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Contributor II
May 7, 2024
Question

Boost missing in new updated sonos app May 7th 2024

  • May 7, 2024
  • 94 replies
  • 11396 views

The Boost is missing in new updated sonos app May 7th 2024. I cannot find it anywhere in the app. Anyone else having the same issue?

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94 replies

Lyricist III
May 12, 2024

Forgive my ignorance here …. (I’m not the most technologically aware individual) …. am I to assume that SONOS will send out another update soon which will automatically take care of this Boost issue and perhaps the other issues mentioned above ?!?

or

Am I deluding myself ?

Airgetlam
May 12, 2024

According to this post:

  • Screen reader for visually impaired customers: May 21
  • Adding and editing alarms: May 21
  • Adding to queue and playing next: early June
  • Sleep timer: mid-June
  • Local music library search and playback: mid-June 
  • Update Wi-Fi settings: mid-June
Bruce
Lyricist III
May 12, 2024

Thank you “Airgetlam” this is very encouraging…. please forgive my ignorance once again I’m not a tech savvy guy …. but does any of the above updates look to you as if Sonos are addressing the “Boost” issue ?

To my untrained eye I’m guessing the final point: 

  • Update Wi-Fi settings: mid-June …. is THIS a reference to the Boost issue ? I’ve been delighted with my Sonos system for years and when it’s working I just love it ….. I just get a wee bit concerned that when updates happen I won’t have the necessary skills to reset it ….. I guess I wish it was more “idiot” proof ?!? Fingers Crossed ! 🙏🏽🤞🏽🙏🏽

 

Lyricist I
May 12, 2024

+1 to this issue. Boost gone. One of my SL Ones also gone. Reconnected SL One but it requires registration (though it has been registered for over a year)

Trending Lyricist I
May 12, 2024

From the support download page, Just downloaded the Mac Sonos app and it downloaded V16.1 (old version) even though it says 80.0. if you are quick, it may still be available for download. Not sure about the windows version.

May 12, 2024

Same issue boost not showing says unavailable on the app but still seems to work can you please reinstall this back on the new update as many off us brought this unit to work on the sonos net as we have wi fi issues otherwise I wouldn't have wasted nearly £100 about 2 months ago come on sonos look at the reviews.

Lyricist I
May 12, 2024

Also have the same.  Just checked the Sonos website for Boost and there is an end of sale notice, which says:

Sonos Boost is a product originally launched in 2014 that was designed to serve as a hard-wired connection between Sonos and a home network, or to extend a Sonos wireless network. Boost is no longer being produced and is unavailable for purchase from the Sonos shop.

Most Sonos products with an Ethernet port can provide the same functionality as Boost when wired into a network. However if your wireless network has a strong and consistent signal throughout your home, we recommend connecting Sonos to your WiFi network instead.

So must deduce Sonos are no longer supporting Boost on the app, but as the app is showing boost as unavailable and showing its IP address it is presumably still being recognised by the app!!

Lyricist III
May 12, 2024

 Very interesting …. I really appreciate your time and effort !

thnks a million !

Lyricist I
May 12, 2024

While the Boost is not showing in the latest Controller App, my router is showing that the Boost is still connected as an Ethernet Router, and all my Sonos Speakers are connected to that Ethernet minus the Move which doesn’t connect to a boost

Lyricist I
May 12, 2024

Exactly the same for me.