Boost missing in new updated sonos app May 7th 2024

Beautifully worded and terribly sad Michael_287.

Hear you loud & clear and I feel your frustration.

Is this what reputable & respected global organisations call “progress” in todays world ?

Their silence is deafening!

Perhaps it’s more …. “noise cancelling” and it’s all just a marketing ploy to sell their new headphones?!?

Sad !

🤷🏼‍♂️

My songs have been dropping and skipping bad both upstairs and down. Keep losing Music library too (not sure if it’s related to Boost.) I’m disconnecting Boost and connecting system to Wi-Fi.

Shame on Sonos for not giving us an update of either a tech problem or Boost retiring. How hard is it to make an announcement in the community. 

Disconnected the Boost. All speakers connected to my Google mesh in less than 5 minutes. So far, no skipping, no dropping. In my case, it appears to have improved things. For those with poor wi-fi, not so much.

So far, I’ve had to call Sonos Tech Support 3 times in 3 days, after waiting forever to get through each time re the new app. My 17-speaker system’s connection to my PC iTunes music library file has supposedly been fixed each time. After extensive times indexing, still no playlists; no Boost showing; erratic speaker connections; skipped songs; etc. Pathetic & unconscionable!

Instead of Sonos now being pre-occupied with peddling new products, how about them getting existing systems & components back to proper functionality, as originally marketed!