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Contributor I
Aug 29, 2025 5:18 PM UTC
Answered

Beam2 cannot play youtubemusic

Hi,

beam is updated. Sonos Anroid app is updated. Google account has been connected. Still youtube in sonnos app cannot show music lists or search doesn’t find anything.

Sonos radio is working.

Has anybody suggestions ?

So dissapointing.

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Airgetlam
AirgetlamAnswer
Aug 29, 2025 6:49 PM UTC

Try removing YouTube music’s service from your Sonos controller, wait two minutes, then add it back in. 
 

If that doesn’t help, call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

3 replies

Airgetlam
AirgetlamAnswer
Aug 29, 2025 6:49 PM UTC

Try removing YouTube music’s service from your Sonos controller, wait two minutes, then add it back in. 
 

If that doesn’t help, call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce
kailAuthor
Contributor I
Aug 30, 2025 7:15 AM UTC

Thanks Bruce,

   I have removed and connected again few times but perhaps I was too hasty. Will try again and then contact suppport.

Kai

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Mr. T
Aug 30, 2025 10:07 AM UTC

Thanks Bruce,

   I have removed and connected again few times but perhaps I was too hasty. Will try again and then contact suppport.

Kai

There’s no reason to wait 2mins before re-adding a music service.

Do you have a free or premium subscription to YouTube Music?

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