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Contributor I
August 29, 2023
Answered

BBC Sounds podcasts not available this morning.

Today, when selecting any of my subscribed BBC Sounds podcasts, I get the message that they are no longer available on BBC Sounds. But they are, and I have to play them through the BBC Sounds app on my iPad. Sonos status page says all services are running fine, so no idea what the problem is. All was working well yesterday. Live radio from BBC Sounds is working ok. 🤷🏻‍♂️

 

Anyone else having this issue today? I’m based in the UK.

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craigskiAnswer
Local Superstar
August 30, 2023

BBC have acknowledged there is an issue:

https://www.bbc.co.uk/sounds/help/issues/smart-speaker/sonos-ondemand-fault

Smart speaker | Under investigation

*** Wednesday 30 August ***

We're aware that some people are unable to listen to on demand content on their Sonos device and they're getting a message that says the BBC content is unavailable.

21 replies

August 30, 2023

I have received an email from the BBC stating:

 

Thanks for contacting BBC Sounds support about having issues listening to BBC on demand content on your Sonos device.

We raised this with our engineers and they've now got back in touch to tell us this has been fixed.

Apologies for any inconvenience caused but we appreciate you letting us know of this fault.