Skip to main content
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Airgetlam
AirgetlamAnswer
Feb 13, 2025 8:15 AM UTC

Go to www.sonos.com, and log in to your account, then check your settings for your address. 

Bruce
View in thread

6 replies

nik9669a
Senior Virtuoso
Feb 12, 2025 7:04 AM UTC

I follow the Sonos instructions to add BBC Soubds but it does not appear in the content services list. How can I add it?

Is BBC Sounds supported in all geographic regions? You should check it’s available to you. 

Translate
    KahouchenAuthor
    Contributor I
    Feb 13, 2025 8:04 AM UTC

    Thanks for the reply. I am in the UK and use the BBC sounds app on my phone so I would have thought that would be ok.

    Does anyone know how to check what country your Sonos account is registered to? Mine should be the UK but I guess I should check. 

    Translate
    Airgetlam
    AirgetlamAnswer
    Feb 13, 2025 8:15 AM UTC

    Go to www.sonos.com, and log in to your account, then check your settings for your address. 

    Translate
    Bruce
      craigski
      Local Superstar
      Feb 13, 2025 8:49 AM UTC

      Whilst you are at sonos.com checking address, even if its correct, I would change it slightly (eg capitalise a letter), save, then change to be your exact address and save again. IIRC, this forces the Sonos back end systems to refresh your address, but only if its been edited and re-saved.

      Translate
        KahouchenAuthor
        Contributor I
        Feb 18, 2025 7:01 AM UTC

        Thanks everyone. The address on my account in Sonos.com was empty and the country had defaulted to the USA. All fixed now. 

        Translate
          Terms & ConditionsAccessibility statement