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Pools-3015
Prodigy I
Jun 29, 2025 11:35 AM UTC

Looks like both bass and treble are greyed out. 
Here are some things you can try:

Restart your phone

Reset the app

Reboot the speaker

Reboot your router

4 replies

Pools-3015
Prodigy I
Jun 29, 2025 11:35 AM UTC

Looks like both bass and treble are greyed out. 
Here are some things you can try:

Restart your phone

Reset the app

Reboot the speaker

Reboot your router

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Contributor I
Jun 29, 2025 11:47 AM UTC

Thank you:)

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Airgetlam
Jun 29, 2025 4:29 PM UTC

I’d be tempted to update both the speaker with new firmware, and the controller with updated software. I suspect there is a version mismatch. 

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Bruce
Contributor I
Jun 29, 2025 4:43 PM UTC

Thank you!

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