Audio glitches with Youtube Music via the Sonos App?

Thanks for the response!  I had no idea there is a lawsuit.  That’s very unfortunate!  Probably easiest to switch to Spotify for now.

However: I just found a workaround:  When I use YouTube Music on my laptop, and then I stream through my AppleTV connected Sonosbar and then Group all other Speakers with the Sonosbar I can stream without getting the Chirping sound.  Not what I should have to do, but hey… it’s somehting.

I’m also having this problem - seems to have started in the last month or so for me. Hello Sonos - what’s going on? I’m a dedicated long time user and supporter of your products. This is unacceptable particularly given the length of time this has been an issue (based on the comment dates in this thread)! I’m a beta participant - send me some software to monitor locally or something!

Hi @bobby.batson - it doesn’t look like you’re on a Beta program currently. I’d recommend that you reach out to our Support Team via live chat or phone call, so they can take a closer look at what’s going on, and go through some live troubleshooting.

It would also help if you took a diagnostic shortly after experiencing the issue, and take a note of the confirmation number - that will help when looking in to what’s causing this :)

I was previously on Beta - you are correct, I am not currently. I guess I stopped. I will call-in - the glitch happens randomly and frequently while on Youtube Music. I signed-up for Apple Music and I am not having the problem - been testing on the same songs and albums (Black Pumas). 

I'm having this problem since they forced you to switch from the Google play music app to yt music. It is driving me nuts. 

I don’t know if I just noticed, but this seems to have just started for me.  I have the skipping, and the static noise.  Any movement on this?  Guess I’ll go over to the YouTube music thread too.

This combined with the no thumbs up . . . very sub-par.  

Sonos certainly doesn’t control what aspects of the API that Google implements. It has been noted before that the implementation for Google Music was much better than what Google has done for YouTube Music. And the speculation continues to be the lawsuit between the two companies may be a reason for that. Your best bet is to complain to the folks who implemented the API, i.e. the folks at YouTube Music.

Started to get glitches on YTM like 2 weeks ago and I just found this thread. It's honestly driving me crazy. I can't believe the first messages of this thread are from like 9 months ago and that Sonos still didn't solve the problem. Like probably a couple of you guys, I have like 4k worth of Sonos speakers at home. No problems till 2 weeks ago. Same WiFi system for a couple of years now, router on every floor of the house, 2 of the speakers are even hard wired. Can't believe I must now listen to music with glitches like we're in 1998...

SONOS, it's your responsibility to adress this problem. You say you sell hi-fi speakers with the best connectivity, prove it. It shouldn't take months. Have your engineers work with Google asap. It's a shame. 

Can confirm I get glitches (increasingly it feels) on YT music too. Every other service works just fine. 9 months ago this thread started!

Shame. 

Yep. You can shame Google, who has poorly implemented the Sonos API, after having done  a much better job on the older Google music integration. If only Sonos had access to Google’s music servers, I bet they could fix it in a jiffy.