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Mika17
Contributor II
Apr 3, 2023 9:32 AM UTC
Answered

Archive Sonos S2

Hi ,
The latest update 15.2 to my Sonos S2 app now prevents me from opening it. Where can I get the old version 15.1?

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Ken_Griffiths
Ken_GriffithsAnswer
Apr 5, 2023 7:21 PM UTC

Problem is that I am using iMac mi 2007. I can’t install 10.12 os. I can’t imagine Sonos have not solutions for previous version. Heaven I didn’t read any avertis for tell me the newer version was not compatible. 

The requirements for the Sonos App has always been stated here:

https://support.sonos.com/en-us/article/sonos-app-requirements

The partly supported older operating systems are listed here:

https://support.sonos.com/en-us/article/using-sonos-with-unsupported-operating-systems

If your OS is supported, or partly supported, then checkout the below information for Sonos App installation on a MAC PC…

Authorise the “Sonos Installer” under System Settings → Privacy & Security → App Management. Once allowed, you should be able to use auto update from the Sonos App itself to install the latest version of the Sonos App.

Hope that info. assists.

 

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Airgetlam
Airgetlam
Apr 19, 2023 7:24 PM UTC

Not necessarily, there is an oft overlooked switch in the controller that allows automatic updating of the speakers. Settings > System > System Updates > Update Automatically. 

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Bruce
rostasi
Trending Lyricist I
Apr 19, 2023 8:31 PM UTC

My speakers are version 15.3.

My Sonos app on my iPad is 15.3

My Sonos app on my desktop is (back to) 15.1.1.

All of it works great together now.

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    rostasi
    Trending Lyricist I
    Jun 20, 2023 9:37 PM UTC

    So, it was working great after I was able to get the older Sonos app - for the past couple of months.

    NOW, even tho I’m still in 15.1.1 (while in the latest OS I’m allowed to have: 10.11.6), it began, three days ago, throwing up a black window saying that it wants to upgrade with no other option. So, I cannot use it any longer on my desktop.

    Three calls to Sonos - the last one lasting nearly two hours - essentially saying, in the end, that I’m out of luck.
    You would think that using an earlier version that worked with an older OS would just STAY working,
    but NOOOOO…

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    106rallye
    106rallye
    Jun 21, 2023 5:38 AM UTC

    Have your speakers updated?

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    rostasi
    Trending Lyricist I
    Jun 21, 2023 9:35 AM UTC

    Yes, 15.4

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    106rallye
    106rallye
    Jun 21, 2023 12:00 PM UTC

    Then they are probably too far from the 15.1.1 on your controller. It might have been wiser to have stopped the speakers from updating automatically as pointed out above.

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    rostasi
    Trending Lyricist I
    Jun 21, 2023 2:18 PM UTC

    The automatic update is off, so I don’t know what happened.
    Will a speaker factory reset remove the updates?

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    rostasi
    Trending Lyricist I
    Jun 21, 2023 3:55 PM UTC

    Factory reset just made it worse. The one speaker I tried it on just loaded 15.5 on it,
    so one speaker is at 5 and the others at 4 - none of which I wanted. I’m getting rid of them.
    Someone else can deal with the overriding authoritarianism of the company. 
    There are plenty of other brands out there. Screw them.

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