Apple playlist not coded

2 replies
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All of a sudden my Apple Essentials Playlist is come up not encoded correctly , whats that about?

Is there anyway to correct this issue.

Thanks

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Corry PAnswer

Sonos Staff

Hi @firecodeny

Welcome to the Sonos Community!

Does your playlist point to tracks that have been uploaded to Apple Music specifically? If so, we are aware of an issue whereby tracks uploaded to Apple Music will result in a “not encoded correctly” error when attempted to play on Sonos.

You can avoid this issue by playing from a search result, rather than via Browse, or by grouping-in a device that does not feature on this list:

Amp
Arc / Arc SL
Beam (all generations)
Era 100 / 300
Five
Move
One / One SL
Port
Ray
Roam / Roam SL
Sub (gen 2, gen 3) / Sub Mini
SYMFONISK products

Apple is currently working to address this issue.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

controlav

Lead Maestro

Which playlist exactly? I can’t find one called “Apple Essentials”.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.