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Contributor I
Mar 21, 2024 7:01 PM UTC
Answered

Apple Music missing tracks when browsing albums

When I choose an album from Apple Music it doesn’t show all the tracks that I would see if I played it on my mac?

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Sotiris C.
Sonos Staff
Mar 22, 2024 2:07 PM UTC

Hello @vinnypowell, welcome back!

I am sorry to hear you are having issues with missing tracks on your Apple Music albums. I was not able to find any documentation in regards to this.

I would suggest, if you are able to reproduce, to Submit diagnostics within 10 minutes of doing so and contact our Support Team for some live troubleshooting.

They have tools at their disposal to provide you with information and advice for your system and what it reports.

I hope this helps.

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2 replies

Sotiris C.
Sonos Staff
Mar 22, 2024 2:07 PM UTC

Hello @vinnypowell, welcome back!

I am sorry to hear you are having issues with missing tracks on your Apple Music albums. I was not able to find any documentation in regards to this.

I would suggest, if you are able to reproduce, to Submit diagnostics within 10 minutes of doing so and contact our Support Team for some live troubleshooting.

They have tools at their disposal to provide you with information and advice for your system and what it reports.

I hope this helps.

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Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.
controlav
Lead Maestro
Mar 23, 2024 1:25 PM UTC

Tell us what album? And what is different?

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