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psuduq23
Contributor I
May 27, 2021 2:28 AM UTC
Answered

apple music is experencing full outage

Anyone else getting a message on the Sonos App Apple Music is experiencing a full outage? Anyone know what this means?

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    GuitarSuperstarAnswer
    Lead Maestro
    May 27, 2021 2:35 AM UTC

    “Apple Music browsing and playback failures

    Some Apple Music subscribers may experience issues browsing or attempting to start playback on Sonos. Apple has been informed of the issue and is working on a resolution.”
    https://status.sonos.com

    "Receive with simplicity everything that happens to you." - Rashi
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    28 replies

    GuitarSuperstarAnswer
    Lead Maestro
    May 27, 2021 2:35 AM UTC

    “Apple Music browsing and playback failures

    Some Apple Music subscribers may experience issues browsing or attempting to start playback on Sonos. Apple has been informed of the issue and is working on a resolution.”
    https://status.sonos.com

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    "Receive with simplicity everything that happens to you." - Rashi
      8858oboe
      May 27, 2021 1:45 PM UTC

      27 may - getting message here in Ottawa.  Have er authorized, no change.  Note that I have no problems playing directly on IPAD using the Apple Music App so problem is related only to Sonos access to Apple Music.

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        8858oboe
        May 27, 2021 1:53 PM UTC

        Looking at my records, this has been a problem for the past two days!  Not sure if it’s an Apple or Sonos problem, but it is definitely a problem for me

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          James L.
          James L.
          Retired Community Staff
          May 27, 2021 1:53 PM UTC

          27 may - getting message here in Ottawa.  Have er authorized, no change.  Note that I have no problems playing directly on IPAD using the Apple Music App so problem is related only to Sonos access to Apple Music.

          @8858oboe - please keep an eye on https://status.sonos.com/ for further updates. We’re aware that some subscribers of Apple Music are experiencing issues browsing the service or starting playback. Apple is aware of the issue and is working on a resolution.

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          Marslo
          Contributor I
          May 27, 2021 9:28 PM UTC

          I’ve been getting it for two days as well.  Haven’t been able to play any of my playlists through Sonos (or SonoPad -Great app if anyone’s interested) as they’re all Apple Music sourced.

           

          Starting to get a little peeved.

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            Airgetlam
            Airgetlam
            May 27, 2021 10:26 PM UTC

            Since it’s an Apple issue, have you contacted them to express your understandable frustration? 

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            Bruce
            rving
            Lyricist II
            May 27, 2021 11:28 PM UTC

            2 Days with no Apple Mucic now. Pretty much renders a Sonos system useless except for using Bluetooth on my Sonos Move.

            I appreciate Sonos saying its a Apple problem but agree with others saying it is now MY problem. 

            How about Sonos working with Apple to fix it? 

            2 days is extreme in this day in age 

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            controlav
            controlav
            Lead Maestro
            May 27, 2021 11:32 PM UTC

            2 Days with no Apple Mucic now. Pretty much renders a Sonos system useless except for using Bluetooth on my Sonos Move.

            I appreciate Sonos saying its a Apple problem but agree with others saying it is now MY problem. 

            How about Sonos working with Apple to fix it? 

            2 days is extreme in this day in age 


            Can you not use Airplay?

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            Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
            rving
            Lyricist II
            May 27, 2021 11:46 PM UTC

            Using a android phone so unfamiliar with airplay.

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            Shaynero
            Lyricist I
            May 28, 2021 1:41 AM UTC

            Same issue here :(

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