Skip to main content
Contributor I
May 27, 2021
Answered

apple music is experencing full outage

Anyone else getting a message on the Sonos App Apple Music is experiencing a full outage? Anyone know what this means?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Lead Maestro
May 27, 2021

“Apple Music browsing and playback failures

Some Apple Music subscribers may experience issues browsing or attempting to start playback on Sonos. Apple has been informed of the issue and is working on a resolution.”
https://status.sonos.com

"Receive with simplicity everything that happens to you." - Rashi

28 replies

Lead Maestro
May 27, 2021

“Apple Music browsing and playback failures

Some Apple Music subscribers may experience issues browsing or attempting to start playback on Sonos. Apple has been informed of the issue and is working on a resolution.”
https://status.sonos.com

"Receive with simplicity everything that happens to you." - Rashi
May 27, 2021

27 may - getting message here in Ottawa.  Have er authorized, no change.  Note that I have no problems playing directly on IPAD using the Apple Music App so problem is related only to Sonos access to Apple Music.

May 27, 2021

Looking at my records, this has been a problem for the past two days!  Not sure if it’s an Apple or Sonos problem, but it is definitely a problem for me

James L.
Retired Community Staff
May 27, 2021

27 may - getting message here in Ottawa.  Have er authorized, no change.  Note that I have no problems playing directly on IPAD using the Apple Music App so problem is related only to Sonos access to Apple Music.

@8858oboe - please keep an eye on https://status.sonos.com/ for further updates. We’re aware that some subscribers of Apple Music are experiencing issues browsing the service or starting playback. Apple is aware of the issue and is working on a resolution.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
Contributor I
May 27, 2021

I’ve been getting it for two days as well.  Haven’t been able to play any of my playlists through Sonos (or SonoPad -Great app if anyone’s interested) as they’re all Apple Music sourced.

 

Starting to get a little peeved.

Airgetlam
May 27, 2021

Since it’s an Apple issue, have you contacted them to express your understandable frustration? 

Bruce
Lyricist II
May 27, 2021

2 Days with no Apple Mucic now. Pretty much renders a Sonos system useless except for using Bluetooth on my Sonos Move.

I appreciate Sonos saying its a Apple problem but agree with others saying it is now MY problem. 

How about Sonos working with Apple to fix it? 

2 days is extreme in this day in age 

controlav
Lead Maestro
May 27, 2021

2 Days with no Apple Mucic now. Pretty much renders a Sonos system useless except for using Bluetooth on my Sonos Move.

I appreciate Sonos saying its a Apple problem but agree with others saying it is now MY problem. 

How about Sonos working with Apple to fix it? 

2 days is extreme in this day in age 


Can you not use Airplay?

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Lyricist II
May 27, 2021

Using a android phone so unfamiliar with airplay.

Lyricist I
May 28, 2021

Same issue here :(