apple music does not work

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Hi, apple music does not work. Says cannot connect to apple. Other services work just fine. Anybody has the similar problem? Tanks.

Apple Music

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K

kirill_sAnswer

Chromatic Producer I

Ок, thanks, I think I need to reauthorise

Ken_Griffiths

Nope, all working here, maybe try setting up the service using another controller device, if you have one to hand and just ensure it meets these system requirements:

https://support.sonos.com/en-us/article/sonos-app-requirements

Also try a reboot of the network and Sonos devices.

If using an Apple controller, you could also perhaps try logging out/in of ‘Media & Purchases’ in the iOS device settings.

K

kirill_sAuthorAnswer

Chromatic Producer I

Ок, thanks, I think I need to reauthorise

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