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Contributor I
August 19, 2020
Question

Amazon Unlimited Airplay No Longer Works - What Happened?

Was a happy Sonos SL customer for 5 months.  Amazon Unlimted, pressed the Airplay icon and selected the button for “dining room” and away it went.  Hours and hour of perfect streaming and the speakers worked great.  Last Friday I get a new ISP and new network name and could not get the SONOS speaker to join the new WLAN.   Was on the phone with SONOS tech support for an hour and had to reset the speakers to factory and install SONOS S1 app.  Now I can’t use Airplay from the Amazon App and have to use the S1 App to get the SONOS speakers to work.  Its like SONOS has decided that they want to make me use their App to access my Amazon music.   I want it to work like it used to work.  Was this caused by a new release of SONOS?  Not the end of the world but dammit. I liked it the way it was and I find the user interface on Amazon better than SONOS.

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25 replies

StuFALAuthor
Contributor I
August 20, 2020

For John B:  If I didn’t use AirPlay, how else would I do it?   I am sure that seems like a silly question, but I didn’t even know there was any other way to do it.  

August 21, 2020

For John B:  If I didn’t use AirPlay, how else would I do it?   I am sure that seems like a silly question, but I didn’t even know there was any other way to do it.  

First, I am glad it is working as you want it again - that is the key thing.

Secondly, there is absolutely no possibility that S1 was ‘blocking’ or ‘overriding’ the use of Airplay.  That makes no sense whatsoever.  There was a glitch using Airplay, that’s all.

To address your question, the alternative way to play Amazon Music from the Amazon app, without using Airplay, is to use Amazon Cast.  This is illustrated by the screenshots I posted.

I hope that helps.

StuFALAuthor
Contributor I
August 21, 2020

John:  Amazon Cast….  interdasting...never heard of it.  Man...I need to get out more…...Just for grins and in case Airplay craps out on me, how do I set up Amazon Cast to stream audio to my SONOS SL speakers?  Can you give me step-by-step.  No pics needed….   I googled “Amazon Cast” and did not see any videos or instructions.  Is Amazon Cast a separate app I need to install on my iPad or is it inherent in the Amazon Unlimited app?  I see your screen-shot above and I see all those other devices/speakers in your place (other than Airplay), but how did you add those?

August 21, 2020

A bit of explanation.  Airplay is an Apple product that enables you to stream pretty much any audio from an Apple device to an Airplay-enabled speaker (not all Sonos speakers are Airplay-enabled, but yours are).  It is not specific to Amazon Music.

But the Amazon app has a built in ability to play music to speakers on the network anyway.  This works with Android devices as well as Apple devices, and with all Sonos speakers.  But it can be used only for playing Amazon Music (which is all you want).

You don’t need to do anything to set this up.  I don’t know any other way to explain this other than to say: Click the three dots top right to get the options (see my first iPad screenshot in earlier post).  Click ‘connect to a device’.  Then click the speaker (room) you want to play to.(see my second iPad screenshot in earlier post).

 

StuFALAuthor
Contributor I
August 21, 2020

Ahhhh….  I see….  I’ll try that …..  I disconnected from Airplay so music coming out of iPad speakers only…  clicked on the three dots...Connect to a device….and all I see is Airplay and “My device isn’t here”.    When I click on “My device isn’t here” nothing happens.  If I select Airplay, then I see “Dining Room” which is where my speakers are located and their name (set up from SONOS app).

I think I will quite while I’m ahead….