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Contributor I
May 14, 2022
Answered

Amazon Broken in S2 App

When will this be fixed??? It has been down for weeks. I opened a case and was assured Sonos was working on it and that it would be fixed soon. 

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ratty
rattyAnswer
May 14, 2022

There are no widespread problems with Amazon, and https://status.sonos.com/ shows nothing. You perhaps have issues with your specific Amazon account. 

4 replies

skullc
Prodigy III
May 14, 2022

I don't really use amazon music but I have prime so just tried playing some tracks and it works for me 

In what way is it broken?

Network= livewire cpe pro 3 +eero 6 pro wireless
ratty
rattyAnswer
May 14, 2022

There are no widespread problems with Amazon, and https://status.sonos.com/ shows nothing. You perhaps have issues with your specific Amazon account. 

BrjanesAuthor
Contributor I
May 14, 2022

It’s a known authentication issue. There are numerours threads about it. 

bockersjv
Local Superstar
May 14, 2022

Please enlighten us. Works fine for me.