Skip to main content
Enthusiast II
Jul 22, 2024 1:02 PM UTC

Album artwork not showing

 before Sonos updated the app in May, the stability and functionality was great. Since this update there has been lots of issues and some of them have been fixed and some have not and we’ve also talked about them on here.

What is annoying is that all my album art that is stored on my local drive, is not showing from my NAS library and it used to work fine? It actailly works through Plex, but I prefer to use my own library, as I’ve got my own playlists that I’ve created over the years….

Do we know when this will be fixed please?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

32 replies

Enthusiast I
Aug 25, 2024 6:57 PM UTC

I'd like the answer to this also as I spent years adding all my album artwork to almost 10k of albums and 42k tracks ...

Translate
Avid Contributor I
Sep 5, 2024 5:54 PM UTC

Same issue for me, I managed to add my music library from my Synology NAS and it plays fine, but no album art displayed.

Is this part of the upcoming fixes in the app?

Translate
press250
Prodigy III
Sep 5, 2024 6:07 PM UTC

Local library album art is MIA throughout the Android app. Sonos is aware but it has not been called out specifically with an ETA.

Translate
Enthusiast II
Sep 5, 2024 6:24 PM UTC

Thanks for the update; I guess in time they'll provide a fix for this OTA soon, as it used to work before the wonderful May update that caused mayhem globally!

Translate
Lyricist II
Sep 5, 2024 9:54 PM UTC

I'm wondering about the app writers at Sonos!  Have they all left?

4 months since the new app and it can't be too a difficult job to include the album art in the app and to sort out the indexing issue with the compliation albums.

Hoping the next update sorts it, but not holding my breath!

 

Translate
Enthusiast I
Sep 5, 2024 9:57 PM UTC

Yes... Compilation albums still don't work it's ridiculous. Unless you know the name of a track and then chose all music on that album... Then you can find it :-(

Translate
Lyricist II
Nov 25, 2024 12:24 AM UTC

I'm still hoping the lack of album art showing will be fixed. Such a straightforward issue should not take that long to be corrected. Show some pride of ownership someone on the Sonos development team and rectify this problem please!

Translate
Enthusiast I
Nov 25, 2024 9:40 AM UTC

How can a 3rd party app be able to work correctly with it's software including album artwork and yet SONOS STILL CAN'T RECTIFY THIS IMMEDIATELY????????

Translate
Enthusiast II
Nov 25, 2024 10:22 AM UTC

I know.…

PLEASE SONOS FIX THE ALBUM ART ISSUE FOR THE MUSIC LIBRARY; AFFECTING ANDROID/iOS USERS

Translate
Enthusiast I
Dec 3, 2024 11:38 AM UTC

Any news on this ? Or are they just dragging their feet as per usual.

Translate