Corey_in_Sydney

Contributor I

alarm time entry keypad not working

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Android latest version

Samsung S25 Ultra

When setting alarm time, keypad isn't staying on screen which prevents entry of the numbers.

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Seems like you may need call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce

Corey_in_SydneyAuthor

Contributor I

Ok - easy enough. Have sent them email and details.

Cheers

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Not sure they have an email to send data / issues to, just the phone number. It will be fascinating if you get any response at all.

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Bruce

I have the same problem here with Pixel 9 using the Sonos app version from 26 January 2026 - 81.00.51.

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What did Sonos Support say, when you called in to to discuss it?

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Bruce

Lyricist I

Same also for me. Samsung S25. Very annoying...

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But you can copy paste numbers as a work around?

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Lyricist I

But you can copy paste numbers as a work around?

Yes, but with some difficulties...

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Contributor I

But you can copy paste numbers as a work around?

Yes, but with some difficulties...

This is only work around (if it works) but we need a solution to this bug!

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For a solution you need to call Sonos to (better) make them aware of this problem.

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