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Contributor I
June 12, 2024
Question

Alarm stopped working

  • June 12, 2024
  • 5 replies
  • 545 views

Alarms have suddendly stopped working about a week ago. Cancelled and set-up new alarms, turned off/on components, logged out/in of App, tried on different components, tried chime and radio stations - Nothing works! Thanks for help.

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5 replies

Senior Virtuoso
June 12, 2024

The feature was not implemented in the first release of the new app. The release schedule and latest release notes as here: 

https://support.sonos.com/en-gb/article/the-new-sonos-app-and-future-feature-updates


Check you’re on the latest version. 

Lyricist II
June 22, 2024

I have the same problem - worked all fine until a week ago. There was an Android app-utdate on the 13.th of June - anyone else experiencing the same problem? 

Lyricist I
June 24, 2024

Same here. But this has been for more than a week.

Doesn’t work on my portable Sonos Roam.

It’s not in battery safe mode. Just doesn’t start. Tried to restart the device but nothing helps.

Very annoying.

Avid Contributor I
June 28, 2024

Another android user and like others was working fine until a few days ago. Removed and readded alarms on app. On the latest update and nothing. 

 

Will try again via the windows app as I had success last time and will let folks know. 

 

Really fed up this sonos system now. Always an issue since the major face lift update. 

1 x MOVE | 1 x PLAY:1 | 1 x PLAYBAR | 2 X ONE | 1 x BEAM (GEN 2) | 1 x SUB MINI
Lyricist I
June 28, 2024

Talked to the official support yesterday. They have an issue (no * !) and are working on it.

Patience….

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