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AA1986
Contributor I
September 15, 2024
Answered

Alarm not working

  • September 15, 2024
  • 16 replies
  • 2001 views

Hello

I cannot see any recent threads on this but about 10 days ago my alarms have just stopped working altogether.

 

have tried setting an hour before, radio, Sonos chime, set playlist etc but nothing seems to work. The time comes and goes and no music whatsoever from the Sonos.

 

So frustrating as this used to be perfect before all the problems. Then the set timings had to be an hour before but it was at least functional. Now nothing

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    Best answer by AA1986

    Right. I think I’ve fixed it. This is going to sound very silly but I can only assume that at some point the system reset the time zone to GMT-12 hours (I live in GMT so never noticed an incorrect time). Now I’ve switched it back the alarms are working again.

    16 replies

    Show previous replies
    Paul van den Hout
    Lyricist III
    September 16, 2024

    Settings in profile on Sonos.com are correct

    UKMedia
    UKMedia
    September 17, 2024

    Settings in profile on Sonos.com are correct

    Can you try the following steps:

    - Delete all existing alarms

    - Reset / close Sonos app

    - Open Sonos app

    - Uninstall Sonos app

    - Reinstall Sonos app

    - Sign in

    Please let us know how you get on.

    Remember: Sometimes Red Wine helps :)
    Paul van den Hout
    Lyricist III
    September 17, 2024

    Mine is also at gmt-12… something must have been reset to that value. I’ve corrected it and now the alarm is functioning again. Realy weird! Thx!

    stephbhct
    Contributor I
    November 4, 2024

    Hello. I’ve followed the step given by UKMedia, but nothing changed. No alarms work on any device (play:one, play:5 or Beam. Any idea ? Thanks

    Theredbaron404
    Lyricist I
    November 14, 2024

    I love the jeopardy of owning Sonos products now. 
    Anway @AA1986 your fix has worked for me too. 
    Ironically, it managed the clocks going back fine, but for reasons on the Sonos gremlins could explain it didn’t like Sunday the 10th of November as none of my alarms worked on Monday morning. 
     

    Thank you for posting this as it was frustrating me

    Kris Gruntled
    Lyricist I
    December 4, 2024

    I too am having this problem. Alarm just randomly stopped working on Monday morning and deleting/ resetting/ checking time/ etc have so far not worked. Have to say that my experience of using my 9 Sonos speakers is souring with each issue I encounter! Has anyone got any ideas on how this can be fixed?

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