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Enthusiast I
May 9, 2024
Question

Alarm function in app update 9th of May 2024

  • May 9, 2024
  • 164 replies
  • 25507 views

Sonos have neglected to include an alarm function in the app update as of 9th May 2024. very disappointed. Also a number of music services have been affected. I am sure this is an oversight - but with no communication from Sonos or announcement, it does not build confidence. Also - to cut off older systems and speakers is terribly bad form. Hopefully the Sonos event on the 14th will have everything resolved? Can we get some reassurance from Sonos customer service please?

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164 replies

bockersjv
Local Superstar
May 9, 2024

The alarm is just one of many feature missing in action. The new app is not fit for purpose and has been release way to early.

 

 

dave77
Headliner I
May 9, 2024

I think the alarms are still there if you added them previously, you just can’t update them 🤣

My alarm went off this morning at the usual time but it was the beeping, not the radio station it should be playing. Also, there was no way to stop the alarm from the app like previously, the app showed nothing playing 😒

May 9, 2024

This has been posted so many times already.  Yes the alarms are missing from the new updated app.  They have not been removed from the underlying OS, but they are not present in the revamped UI.  I read somewhere (can’t remember) that are scheduled to be replaced in a June app update.  

Lyricist I
May 9, 2024

Bring back the old App, the new version is a retrograde step. Terrible UI and loss of much favoured functionality.

Shame on SONOS..

Lyricist I
May 9, 2024

Beyond frustrated about no alarms. This helped my children. Me, all of us, throughout the day to tell us many different times to get things done. Why would you remove the alarms???

Lyricist I
May 9, 2024

I have an alarm set that I can’t turn off! This is ridiculous. I have to unplug that device when I don’t want the alarm to go off.

Lyricist III
May 9, 2024

This is extremely frustrating.   All my previous alarms are there but can't update it change till June?!  I need to simply unplug the speaker until then as I need the ability to adjust regularly.  

The updated app is an immediate disappointment,  the UI is not intuitive, my system has not been found several times when opening,  speakers are slow to react.  I do not want to be a forced beta tester and not why I purchased Sonos.  Very disappointed.

Lyricist I
May 9, 2024

I am also very annoyed about not being able to use my alarms anymore, as for turning them off if you have the speakers in home assistant it does let you turn them on or off still.

Lyricist I
May 9, 2024

An absolute joke. Do they not think these things through before releasing. I always use the alarm and now you can't even change or use it. 

Lyricist III
May 9, 2024

The UK has a public holiday before June - am I supposed to just unplug my speakers before you fix an obvious error?

 

Terrible update that needs to be rolled back and actually beta tested first