Skip to main content
Contributor I
Mar 3, 2024 8:38 AM UTC
Answered

airplay code and sonos arc

Hi everyone,

First of all sorry for my english I’m french…. :) 

I have a problem to use my sonos arc with AirPlay. When I want to listen music with airplay from m IPhone, it askes for un password that I don’t have…

I have read a lot of topics about it….

  • I reset my sonos
  • I don’t have my sonos set in my app home

I don’t know what I can do more…

If someone have a solution ? :) 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
controlav
controlavAnswer
Lead Maestro
Mar 3, 2024 4:37 PM UTC

Your company has installed an MDM on your phone, and that MDM requires PIN codes for all Airplay connections. This is not compatible with Sonos as they do not support Airplay PINs.

You either need to get rid of the MDM (likely not easy on a work phone) or use another device.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

3 replies

controlav
controlavAnswer
Lead Maestro
Mar 3, 2024 4:37 PM UTC

Your company has installed an MDM on your phone, and that MDM requires PIN codes for all Airplay connections. This is not compatible with Sonos as they do not support Airplay PINs.

You either need to get rid of the MDM (likely not easy on a work phone) or use another device.

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Rom3131Author
Contributor I
Mar 5, 2024 7:29 PM UTC

Thanks for your answer. 
How do you know that I have a MDM on my phone ? 
 

Translate
controlav
Lead Maestro
Mar 6, 2024 12:35 PM UTC

Thanks for your answer. 
How do you know that I have a MDM on my phone ? 
 

Because that is the only reason Airplaying to a Sonos device will ask for a PIN.

Translate
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.