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Contributor I
March 3, 2024
Answered

airplay code and sonos arc

  • March 3, 2024
  • 3 replies
  • 182 views

Hi everyone,

First of all sorry for my english I’m french…. :) 

I have a problem to use my sonos arc with AirPlay. When I want to listen music with airplay from m IPhone, it askes for un password that I don’t have…

I have read a lot of topics about it….

  • I reset my sonos
  • I don’t have my sonos set in my app home

I don’t know what I can do more…

If someone have a solution ? :) 

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Best answer by controlav

Your company has installed an MDM on your phone, and that MDM requires PIN codes for all Airplay connections. This is not compatible with Sonos as they do not support Airplay PINs.

You either need to get rid of the MDM (likely not easy on a work phone) or use another device.

3 replies

controlav
controlavAnswer
Lead Maestro
March 3, 2024

Your company has installed an MDM on your phone, and that MDM requires PIN codes for all Airplay connections. This is not compatible with Sonos as they do not support Airplay PINs.

You either need to get rid of the MDM (likely not easy on a work phone) or use another device.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Rom3131Author
Contributor I
March 5, 2024

Thanks for your answer. 
How do you know that I have a MDM on my phone ? 
 

controlav
Lead Maestro
March 6, 2024

Thanks for your answer. 
How do you know that I have a MDM on my phone ? 
 

Because that is the only reason Airplaying to a Sonos device will ask for a PIN.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.