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Contributor I
May 7, 2024
Question

after update 80.00.20 all devices not available

  • May 7, 2024
  • 58 replies
  • 14979 views

After Update 80.00.20 all devices are Not available.With the old 16er Version everything was Fine.

S2 with sub,Playbar,play3 and move.

the devices are available in my Spotify App.

In Sonos s1app are the devices viewable ….  
 

IOS iPhone 15max pro

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58 replies

Lyricist I
May 15, 2024

Having exactly the same issues

Lyricist I
May 15, 2024

Update: I got it to work here is what I did.

Downloaded SONOS Windows application, selected “Join existing Installaton”, waited for update to Install. Done. iOS app works again.

Lyricist I
May 16, 2024

Same problem . Had to update my windows system as well as my android devices before it worked . Annoying as it took some time before my slow brain to work out why !

Lyricist I
May 16, 2024

Same problems here - after system upgrade Sonos devices had all disappeared. Spent four hours in the phone with a technician. Managed to somehow restore the network however it dies not work reliably and we also lost all playlists.

The malfunctioning system is an endless source of frustration - pathetic for a company like Sonos, especially as nothing seems to be done about it.

 

Lyricist I
May 17, 2024

Mine worked after doing what Marco_Momsen reported:

Update: I got it to work here is what I did.

Downloaded SONOS Windows application, selected “Join existing Installaton”, waited for update to Install. Done. iOS app works again.

Lyricist II
May 18, 2024

Guys you should be embarrassed. This is a huge miss.

Lyricist II
May 18, 2024

Not only can I not use Pandora anymore, I can’t even remove it to reset it. This is truly a blast.

 

Lyricist II
May 18, 2024

This is the worst app update I’ve ever seen

Lyricist II
May 18, 2024

Yes, the IOS update is a complete shambles.

It’s insistent I play everything through the last set of speakers I used even if I select another set and it seems to be impossible to use my grouped devices any longer so, for example, I can set my Port in a group with a pair of speakers but if I dare to then try and airplay something from my phone to it, it just sends it to the port on its own not the group of port + speakers.

This is the worst update I’ve ever seen for Sonos.

Contributor I
May 19, 2024

Same problem here, managed to get my play5 and Move to connect. My playbar goes through the whole set up then I get a message saying it may not be visible, unplug the unit and continue from system settings. Doesn’t show up, have to keep resetting the unit and so the same over and over. Still not showing up in my app. I know I bought this playbar years ago at a pretty hefty price. It’s been working till now and I’m not willing to go out and buy another one.