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sempostma
sempostma
Contributor I
Dec 31, 2025 12:37 AM UTC
Answered

After deleting third party apps, I can no longer re-login

Im the developer of Cast to Sonos. I just tried unlinking my account here: https://www.sonos.com/myaccount/user/profile using the button all the way at the bottom of the page: (in english: Delete sessions and logout all devices)

It worked but now i can no longer login using my account in my cast to sonos extension account:
 

 

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Airgetlam
AirgetlamAnswer
Dec 31, 2025 5:17 AM UTC

Since Sonos Support, and Sonos programmers don’t respond here, you may want to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce
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4 replies

Airgetlam
AirgetlamAnswer
Dec 31, 2025 5:17 AM UTC

Since Sonos Support, and Sonos programmers don’t respond here, you may want to call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce
sempostma
sempostmaAuthor
Contributor I
Jan 9, 2026 8:53 AM UTC

​@Airgetlam Thanks but then I get someone who is used to helping consumers, not developers. I have 1 internal developer contact who sometimes responds after a while and I don’t want to spam their public emails since I have already tried using those.

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Airgetlam
Airgetlam
Jan 9, 2026 4:24 PM UTC

As far as I’m aware, this forum is also for consumers, there are no programmers or support for them that I’ve seen here. I’m afraid your best bet is that internal contact. 

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Bruce
    jgatie
    jgatie
    Jan 9, 2026 4:53 PM UTC

    ​@Airgetlam Thanks but then I get someone who is used to helping consumers, not developers. I have 1 internal developer contact who sometimes responds after a while and I don’t want to spam their public emails since I have already tried using those.

     

    Sonos has a developers portal for developer support.  Go here: https://developer.sonos.com/s/?language=en_US

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