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Contributor I
Jun 16, 2025 2:38 PM UTC
Answered

Add music library

Has anyone managed to add a music library via an android phone? The add button is greyed out for me. 

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Airgetlam
AirgetlamAnswer
Jun 16, 2025 4:59 PM UTC

All the more reason to call Sonos Support directly to discuss it. They can take the hard data you provide, assign it to a ‘bug’, and provide it to the coders. Something that doesn’t occur here in these community forums. 

Bruce

4 replies

Airgetlam
Jun 16, 2025 3:39 PM UTC

I’m not an Android user, but that suggests to me a version mismatch between your controller and your speakers. Have you checked for updates to both of them?

Alternately, have you called Sonos Support directly to discuss it?

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce
Trending Lyricist I
Jun 16, 2025 4:15 PM UTC

Just checked on my Android Pixel 9a. The add ML add shared folder button is active, not grayed out.

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Airgetlam
AirgetlamAnswer
Jun 16, 2025 4:59 PM UTC

All the more reason to call Sonos Support directly to discuss it. They can take the hard data you provide, assign it to a ‘bug’, and provide it to the coders. Something that doesn’t occur here in these community forums. 

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Bruce
Prodigy I
Jun 16, 2025 10:23 PM UTC

Has anyone managed to add a music library via an android phone? The add button is greyed out for me. 

I make it without any error on my Samsung but you may need call the Sonos Support

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