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Berryfields1967
Contributor I
May 17, 2024

913 Error Code

  • May 17, 2024
  • 27 replies
  • 4290 views

Hi, I’m new to the forum and not tech savvy. Just wanted to voice my complete disbelief at the 913 error code. How anyone can release something so poor without ‘road testing’ it, simply beggars belief

 

Staggeringly poor service and a lack of apology/information is NOT helping your position Sonos.

Berryfields1967

Cambridge

England

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27 replies

Lyricist II
May 17, 2024

I too got the update today. When I tried to add my music library to my Sonos, I ended getting an error code 913. One of the reason I I went to Sonos was to play my Apple I-Tunes music collection through there speakers. The ability to play my music collection just went away today. I was able to play my music when the new app first came out. If this is how it is going to be, I will be very upset with Sonos. 

Prominent Collaborator I
May 17, 2024

I too got the update today. When I tried to add my music library to my Sonos, I ended getting an error code 913. One of the reason I I went to Sonos was to play my Apple I-Tunes music collection through there speakers. The ability to play my music collection just went away today. I was able to play my music when the new app first came out. If this is how it is going to be, I will be very upset with Sonos. 

You don’t have to keep pasting the same reply everywhere.  You can be upset and not copy/paste angrily.

AMPx2, One SLx6, Play5x2, SUBx2, Play1x2, Move, Roam (Yuck), ARC, PlayBar, Beam, SYMFONISKx2, Awful New App.
Enthusiast I
May 18, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

Berryfields1967
Contributor I
May 18, 2024

Hi Scrubbrush

 

Just wanted to say a heartfelt thank you, that worked an absolute treat - you are a legend! - I’ a surveyor, so if your house is F******d, do let me know and i’ll try & help out

 

Thank you!

 

Berryfields1967

Prodigy I
May 18, 2024

I too got the update today. When I tried to add my music library to my Sonos, I ended getting an error code 913. One of the reason I I went to Sonos was to play my Apple I-Tunes music collection through there speakers. The ability to play my music collection just went away today. I was able to play my music when the new app first came out. If this is how it is going to be, I will be very upset with Sonos. 

Can’t you use the Apple Music service to do the same thing on Sonos?  Anything I have in iTunes is avaIlable in my local music library and also via Apple Music service on Sonos.  

Lyricist II
May 19, 2024

Here is the fix for a PC. It takes two minutes:

  1. Find a music folder that you want to “share” with SONOS (i.e. navigate to the folder on the PC).
  2. Right click on the folder
  3. Select “Properties” from menu
  4. Select “Sharing” tab
  5. Click “Share...” button (opens “Network Access” window)
  6. Select your SONOS system from the pulldown menu in the center of the window.
  7. Click “Share” button at the bottom of the “Network Access” window 
  8. It took SONOS 10 minutes to add my library of 10K+ songs

 

Thanks for me I had to do one more step 

share folder under advanced sharing and add sonos under permissions

 

Berryfields1967
Contributor I
May 19, 2024

Hi Giro, yes, I gad to do that too. Sorry I forgot to add that but it was my wifes Birthday and I'd had a beer 🍻  two!

Thanks 

Simon

Lyricist I
May 19, 2024

I encountered the same issue this morning. My NAS file-sharing configuration was set to SMB1. I switched it to SMB2, and the error 913 no longer appeared and now my shares are actively scanning.  Not sure if this will help anyone, but figured it was worth sharing.

Lyricist I
May 19, 2024

Thank you very much for your Help. Problem solved !!! So Cool.

Lyricist I
May 20, 2024

Same issues on Mac. Not sure how to solve. 

Have network drive connected with my airport. Adding network folder fails with paths such as 

\\IPAddress\Foldername with error 913