19/8/23 - both soundcloud and search function of spotify broken

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both soundcloud and search function of spotify broken

i can see soundcloud is listed as partial outage ………. i’d say full outage as cant browse or play anything. Also any searches done, dont include spotify in results, which is two major sources of music. please fix ASAP please

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Jamie AAnswer

Sonos Staff

Hi @Adrian_28,

Soundcloud currently has a browse issue which is reflected on our Service Status page, I’d suggest you keep an eye on it as the page will be updated when this issue is resolved.

For Spotify searching, an issue that was previously resolved has come back and we are actively working with Spotify to find a solution as soon as possible. Currently there is no ETA on a fix, however I’ve seen users mention that searching using quotations is a viable workaround that bypasses this issue. You could also use Spotify Direct Control as another workaround.

I hope this information helps!