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Foxom
Contributor I
October 5, 2023
Answered

YouSee Musik suddenly stopped

  • October 5, 2023
  • 24 replies
  • 433 views

The service from YouSee Musik suddenly stopped for SONOS. I have tried to remove the YouSee Musik service and wanted to connect I again but now it is no longer on the list of selectable services in SONOS. Anyone knows of changes between SONOS and YouSee?

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Best answer by Foxom

SONOS and/or YouSee finally fixed the issue, and the logon credentials were requested in the connection procedure. Now it works again 👍🏼

24 replies

Show previous replies
Boetker
Contributor I
October 5, 2023

Did they give some kind of time frame for fixing the problem ?

Hjordt
Lyricist I
October 5, 2023

They claim it has been fixed.

you can now select Yousee as streaming, but it septillion fail when choosing a playlist.

Boetker
Contributor I
October 5, 2023

Sorry ...I have tried.. does not work

 

Boetker
Contributor I
October 5, 2023

Even they write operativ....it does not work

Hjordt
Lyricist I
October 5, 2023

I think I used to be asked to enter a password when linking to Yousee the first time, I did not do that, and

it is still not working.

FoxomAuthor
Contributor I
October 5, 2023

I think I used to be asked to enter a password when linking to Yousee the first time, I did not do that, and

it is still not working.

Exactly my experience - no password requirement and still not working. 

Airgetlam
Airgetlam
October 5, 2023

Have you removed it from the Sonos system, then added it back in?

Bruce
FoxomAuthor
Contributor I
October 5, 2023

Yes - I did it twice 🤷🏼‍♂️

    FoxomAuthor
    Contributor I
    October 5, 2023

    Something is obviously not fixed. When adding the YouSee service there is no request for account details User/Password 🤷🏼‍♂️ - and it is still not working. 

    Boetker
    Contributor I
    October 5, 2023

    Click on the Yousee icon...In the new menu Click on Accept the Yousee account again....key in that Sonos must use your YouSee Music account 

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