YouSee Musik suddenly stopped

Forum|Forum|3 years ago
October 5, 2023
24 replies
433 views

The service from YouSee Musik suddenly stopped for SONOS. I have tried to remove the YouSee Musik service and wanted to connect I again but now it is no longer on the list of selectable services in SONOS. Anyone knows of changes between SONOS and YouSee?

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Best answer by Foxom

SONOS and/or YouSee finally fixed the issue, and the logon credentials were requested in the connection procedure. Now it works again 👍🏼

J

JørgenHolm

Lyricist I

I have exactly the same problem.

Can’t browse the YouSee service and can’t find under available services

106rallye

Is your country of residence set right in your profile on the Sonos website?

J

JørgenHolm

Lyricist I

Yes, in my Sonos profile, country is set to Denmark

F

FoxomAuthor

Contributor I

Is your country of residence set right in your profile on the Sonos website?

Yes the country was set correctly but when checking I saw that address details are suddenly mandatory fields. I have filled them in, restarted apps but still not working.

ratty

https://status.sonos.com/

F

FoxomAuthor

Contributor I

SONOS support has now announced:

YouSee Musik “Major outage”

Identified - We've identified a problem with YouSee Musik on Sonos and are working with them on a fix. You may not be able to sign in to your YouSee Musik account on Sonos until it’s resolved.
Oct 05, 2023 - 08:33 UTC

F

FoxomAuthor

Contributor I

The service from YouSee Musik suddenly stopped for SONOS. I have tried to remove the YouSee Musik service and wanted to connect I again but now it is no longer on the list of selectable services in SONOS. Anyone knows of changes between SONOS and YouSee?

Identified - SONOS identified a problem with YouSee Musik on Sonos and are working with them on a fix. You may not be able to sign in to your YouSee Musik account on Sonos until it’s resolved.
Oct 05, 2023 - 08:33 UTC

H

Hjordt

Lyricist I

YouSee is working on the problem, which was introduced with the last Sonos Update. Just talked with them