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ILariaPrima
Contributor I
August 1, 2021
Answered

Wired speaker problem after power interruption.

  • August 1, 2021
  • 4 replies
  • 167 views

After power outage no sound out of wired home speakers even though app shows it is playing.  Sound works through wireless sonos speakers and alexa speakers.

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Best answer by ILariaPrima

Thank you for your replies.  Problem solved, one of the plugs was accidentally pulled.  Back up and running...sounding great!

 

4 replies

Airgetlam
Airgetlam
August 1, 2021

Wired to what? How are they connected to Sonos? Have you tried a reboot, since this power outage?

Bruce
buzz
buzz
Grand Maestro
August 1, 2021

I had this happen once. It turned out that, due to a slip of the hand, the speaker was muted.

Stanley_4
Stanley_4
Grand Maestro
August 2, 2021

I have had endless problems after power outages, system updates or networking changes. Two solutions, one temporary and one that so far appears to be permanent.

Temporary: Power down all Sonos, Reboot router and Sonos Controllers. Power up any wired Sonos main speakers (not Sub or surrounds) one at a time. Power up any wireless Sonos main speakers. Power up any Surrounds.

Permanent: Using your router’s DHCP page assign Sonos devices static/reserved IP addresses. Then do the Temp fix above to get them all on the new addresses.

    ILariaPrimaAuthorAnswer
    Contributor I
    August 2, 2021

    Thank you for your replies.  Problem solved, one of the plugs was accidentally pulled.  Back up and running...sounding great!

     

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