Skip to main content
Contributor I
Aug 1, 2021 10:31 AM UTC
Answered

Wired speaker problem after power interruption.

After power outage no sound out of wired home speakers even though app shows it is playing.  Sound works through wireless sonos speakers and alexa speakers.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Contributor I
Aug 2, 2021 5:49 PM UTC

Thank you for your replies.  Problem solved, one of the plugs was accidentally pulled.  Back up and running...sounding great!

 

4 replies

Airgetlam
Aug 1, 2021 12:18 PM UTC

Wired to what? How are they connected to Sonos? Have you tried a reboot, since this power outage?

Translate
Bruce
buzz
Grand Maestro
Aug 1, 2021 9:54 PM UTC

I had this happen once. It turned out that, due to a slip of the hand, the speaker was muted.

Translate
Stanley_4
Grand Maestro
Aug 2, 2021 4:55 AM UTC

I have had endless problems after power outages, system updates or networking changes. Two solutions, one temporary and one that so far appears to be permanent.

Temporary: Power down all Sonos, Reboot router and Sonos Controllers. Power up any wired Sonos main speakers (not Sub or surrounds) one at a time. Power up any wireless Sonos main speakers. Power up any Surrounds.

Permanent: Using your router’s DHCP page assign Sonos devices static/reserved IP addresses. Then do the Temp fix above to get them all on the new addresses.

Translate
ILariaPrimaAuthorAnswer
Contributor I
Aug 2, 2021 5:49 PM UTC

Thank you for your replies.  Problem solved, one of the plugs was accidentally pulled.  Back up and running...sounding great!

 

Translate