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jholmes230
Contributor I
Oct 20, 2022 2:52 PM UTC
Answered

Windows Controller - Independent Volume Disabled

Cannot control rooms, only master.  Looks like a new bug as this has always worked before.  FYI.

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Oct 20, 2022 3:27 PM UTC

    See this link..

    There was another App update today, so I wasn’t too sure if the issue might have been resolved, but if not, then hopefully the next update will resolve the issue for you.

    View in thread

    10 replies

    Ken_Griffiths
    Ken_Griffiths
    Oct 20, 2022 3:02 PM UTC

    Check for App updates and see if that perhaps fixes it.

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    getonthebus
    Lyricist I
    Oct 20, 2022 3:19 PM UTC

    I am having the same issue on Windows 11. Updated the controller and the problem is still persisting. Sometimes I can control some speakers’ individual volumes and some I can’t.

    Was not happening yesterday evening.

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Oct 20, 2022 3:27 PM UTC

    See this link..

    There was another App update today, so I wasn’t too sure if the issue might have been resolved, but if not, then hopefully the next update will resolve the issue for you.

    Translate
      shawn33
      Lyricist I
      Oct 22, 2022 9:08 PM UTC

      Apparently a known issue and they are working on it.

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        Airgetlam
        Airgetlam
        Oct 22, 2022 10:07 PM UTC

        If you follow the link that @Ken_Griffiths posted, you’ll see the response from Sonos. 

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        Bruce
        jholmes230Author
        Contributor I
        Oct 25, 2022 4:55 PM UTC

        Thank you for the updates and direction!

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        tbw3
        Lyricist II
        Oct 25, 2022 5:00 PM UTC

        Same thing on Win10.

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        cabres
        Lyricist I
        Nov 5, 2022 6:42 PM UTC

        Windows Controller - Independent Volume Not Working?

         

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        Airgetlam
        Airgetlam
        Nov 5, 2022 6:46 PM UTC

        Have you read the thread? 
         

        Is the increased font size significant?

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        Bruce
        kassey22000
        Enthusiast II
        Nov 6, 2022 7:18 AM UTC

        So Sonos support escalation team says this about this HUGE mess the new update made, basically… maybe by YEAR END!  Really.  You majorly break a MAIN FUNCTION of the PC controller that many thousands of loyal/paying customer use daily/hourly and it’s JUST NOT IMPORTANT enough to fix before the end of the year?   Really? 

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