Skip to main content
colinbowern
Contributor I
August 16, 2015
Answered

Windows 10 Controller

  • August 16, 2015
  • 368 replies
  • 109984 views
Do you have plans to ship a Windows 10 Store app which can be used from multiple Windows devices (PC, Phone, Xbox) to control the Sonos experience?

We are a Windows household and the desktop controller that exists for PC today is heavy and not very touch friendly. The third party Windows Phone app, Phonos, is fills a void, but not nearly as feature rich as the Android or iOS app. This has been requested for several years (https://en.community.sonos.com/controllers-software-228995/support-windows-8-rt-for-surface-tablet-and-windows-phone-8-for-mobile-devices-4593709) and the product management team does not address this gap beyond a blanket we have no news statement. I understand that choices have to be made. If you do not plan to address this in the net 12 months then can you at least make your API public with your apps being first and best examples of how to use that API so others can fill the gap for you?

Instead of a lot of "+1" and "me too" threads please show your support by voting on the poll below so we can get a count of the number of people who are interested in a Windows 10 app.

Would you use a Windows 10 Sonos controller app?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by Kenneth R
Some of you have been asking about a native Windows Phone controller app for Sonos, and we’ve been slow to provide a clear answer. We’re sorry about that. The truth of the matter is that up until now we’ve been unclear internally on this very question. In fact, it’s been the source of many passionate debates because we recognize that some Sonos owners are also Windows Phone users.

In the end, however, we’ve made a decision that Sonos is not going to build a Windows Phone 8 app nor are we planning to build a Windows 10 “universal” app. We’ll of course continue to support the Windows desktop controller. We’re big fans of the work Microsoft is doing across many areas, including mobile, voice control, AI, VR and of course the Groove music service, available on Sonos.

We know this is super frustrating for Windows Phone owners anxious for more native apps on the platform, but like other companies we've had to place our bets. Our focus right now is on Voice and Paid Streaming Services, and we’re exploring quite a few innovative ways to experience and control your music – on your device and off.

We’ll be sure to keep this group informed of our progress.

Thanks,
Kenneth

368 replies

Lyricist I
July 25, 2016
Room13,
If you look at my last screenshot... I can understand why they have taken that decision.
"Poster links to screenshot of Windows Mobile low sales stats"

Thank you for your reply KG- but it is almost pavlovian isn't it- someone mentions their desire for Sonos to (re)consider developing a Windows UWP app for their PC, asks for this not to be confused with Windows Mobile.... and someone responds with a comment on Windows Mobile low sales.

A number of companies have recently announced their decision to switch producing from Android tablets to W10 2in1s, which seem to be gaining momentum among the 350 million active window devices so far. The idea that anything is fixed- especially where tech is concerned is not necessarily the best position to hold.

Anyway, it remains *one* factor in my future buying decisions. I might be back on this community forum if I have any questions on Sonos- but I won't be back on this thread- not including you KG- but this thread is quite toxic.
Ken_Griffiths
July 25, 2016
el_fal ... of course those figures represent the mobile market. You need to get your head around the fact that the Sonos Controller development has altered and is now aimed at the mobile market and the company has chosen the two biggest MOBILE platforms... Android and iOS. You are the one not grasping the situation here.

Really, if I was researching and going out to buy my Sonos Wireless Multiroom Home Audio System today... My aim would be to have a newish Android or Apple mobile or tablet to control it all, not a Windows PC, nor even a MAC PC, nor a CR100/200 controller (even though they are all supported to some lesser degree) .. I would have looked to see where Sonos were aiming their present research and development.

No doubt in the months/years ahead some older versions of both iOS and Android will fall by the wayside for development too and I will have to replace my iPhone 5 perhaps for some later model... We all just have to move with the times.

Hence the mobile market statistics shown are entirely relevant... Think mobile/tablet market and you might see the 'penny drop'.
Ken_Griffiths
July 25, 2016
One other thing that I believe is very important to mention here too, is Sonos seem to do there very best to continue to support even the now rather old CR100 hardware controllers, so that they can still be used today.

The company do their very best to take their older existing customers with them, albeit those customers may not get to see the new developments like 'Trueplay Tuning' for example. They don't just abandon the existing customer, or try to lose those people entirely.

Not every company will try to think that way... They do all they can to keep the existing customer onboard.

My recommendation really is don't simply abandon & sell your entire Sonos system, but get yourself a cheap alternative iOS/Android mobile/tablet controller to 'compliment' what you have already.

I should add that whilst Android has some additional features, that the Sonos Trueplay feature I mentioned, is currently only supported by iOS. The reason for that, I believe, is Android is an open platform, used on lots of different branded hardware devices and some in-built microphones were unable to satisfy the Trueplay requirements. I think however that could change in the future. I guess that too shows you cannot please everyone, but there are often some valid reasons for the decisions made by Sonos.

I can see similar reasons for the company beginning to move away from the Desktop PC/Mac, towards the Mobile/Tablet market. No doubt the often mentioned added Voice Control will also bring a further dimension to these things in the future. Sonos has expressed a wish to keep existing customers onboard with that development too.
jgatie
July 25, 2016
Here's the way I see it (all opinion, no inside info). Voice is coming, and it will be the default control interface for things like "Play some Black Eyed Peas", "Play my post-punk apocalyptic playlist" or "Play BBC 5 radio". Mobile apps will be the secondary controller, used for things like adding to playlists, adding to favorites, specific searches, or things more complicated than "Play XYZ.". The PC controller will be the tertiary controller, for things like adding URLs for customs stations, adding music services, and other Settings/Setup things. Nobody needs a modern customized UI for tertiary Settings/Setup. Indeed, the Alexa app on iOS/Android is a minimal basic settings/reporting functions list with a very utilitarian look, because 95% of the time you aren't using it, you are using voice. Alexa on the PC is just a webpage mimicking the same minimalist Alexa iOS/Android app. So similar to Amazon, I just don't see Sonos spending the money on a new modern UI for something which will soon be a tertiary controller.
Lyricist III
July 25, 2016
http://mspoweruser.com/amazon-working-on-a-new-windows-app/
jgatie
July 25, 2016
http://mspoweruser.com/amazon-working-on-a-new-windows-app/

From the same website that reported the Phish app was made by Sonos and soon to be released, with the same vague unattributed quotes from anonymous customer support reps who are "reported to have said"? 😃 Yeah, that's a definitive statement if I ever heard one. Much more definitive than if a company comes right out and says they aren't doing something.

Besides, this is the Amazon Store shopping app. It has nothing at all to do with Alexa, which is voice controlled (as Sonos will soon be), and thus has no need for a new Windows app (hence the basic Web based interface for Alexa).
Lyricist II
July 25, 2016
Fun reading about all the people here NOT using the windows stuff talking about windows stuff...
And all the English speaking people talking about how awsome voice controll is gonna be...

As someone not living in US or a english speaking country (speaking english fine though), I can tell you that all voice controll up until now (Siri, google now, Cortana, Alexa) is utter crap outside of the US.

All we (people who DO use the windows stuff) want, is a modern, touch friendly, multi search interface on oure modern, touch friendly windows PC's 🙂
Chris
Lead Maestro
July 25, 2016
dNexusb - I agree that the vast majority of voice control is useless. Siri, Alexa etc. are great building blocks but usefulness in any meaningful way in peoples lives is a good ways off. Too many different protocols for voice control and automation right now as everyone is jockeying for position in the market. Alexa being less proprietary seems to be more on the right track then most.
Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
jgatie
July 25, 2016
Fun reading about all the people here NOT using the windows stuff talking about windows stuff...
And all the English speaking people talking about how awsome voice controll is gonna be...

As someone not living in US or a english speaking country (speaking english fine though), I can tell you that all voice controll up until now (Siri, google now, Cortana, Alexa) is utter crap outside of the US.

All we (people who DO use the windows stuff) want, is a modern, touch friendly, multi search interface on oure modern, touch friendly windows PC's :)


Unfortunately for you and others, Sonos has done the research and has decided the benefits of catering to your market do not outweigh the lack of return on investment. As stated by their rep, this was not a decision they took lightly or made in haste. Your only solution is to switch mobile devices, or seek out an alternative product if and when one decides to support a UWP app. Not what you wanted to hear, but like other very vocal, very adamant Windows supporters in this thread before you have said . . . at least you have a final answer and can make your decision. That is if you accept that answer as final. If you don't accept their announcement, there's nothing Sonos nor anyone else can do to help you and you'll just have to keep shouting into the wind.
Ken_Griffiths
July 25, 2016
Chris,

Yes, I'm not a voice-control enthusiast either, but I am prepared to keep an open mind.

I have used Windows since Windows 3.0 and DOS 6.0 in the early 90’s and have installed every version of Windows since then, including some server and business editions. I currently use Windows 10, with stardock Start 10. (I still do not like the current start menu).

I have CR100/CR200 Sonos controllers. I have in the past used Android phone & tablets and more recently I have switched to iOS.

I will probably purchase MAC PC's when my Windows PC hardware needs replacing in the next few years.

All said and done I presently choose to use iOS for controlling my Sonos devices.

I do not try to stick to any one company. I tend to go with what I believe is 'best value' at the time of purchase and try to look long-term for things that suit my personal requirements. I have had to adapt to different company trends and decisions.

I have not been a fan of Windows, post Windows 7. Windows 8 was a disaster IMHO.

Android does not appear (to me) to be as user friendly iOS.

iOS is extremely restrictive in many areas and it's rather expensive and very quickly becomes out of date.

Hence I don't favour any company, but use all, to achieve my outcome.

I can't see a valid reason to dispose/replace my Sonos system because of the lack of Windows development of its controller on that one platform.

Some people need to be more adaptable here and make better choices and not cut off their nose to spite their face. I think I said that already.