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colinbowern
Contributor I
August 16, 2015
Answered

Windows 10 Controller

  • August 16, 2015
  • 368 replies
  • 109984 views
Do you have plans to ship a Windows 10 Store app which can be used from multiple Windows devices (PC, Phone, Xbox) to control the Sonos experience?

We are a Windows household and the desktop controller that exists for PC today is heavy and not very touch friendly. The third party Windows Phone app, Phonos, is fills a void, but not nearly as feature rich as the Android or iOS app. This has been requested for several years (https://en.community.sonos.com/controllers-software-228995/support-windows-8-rt-for-surface-tablet-and-windows-phone-8-for-mobile-devices-4593709) and the product management team does not address this gap beyond a blanket we have no news statement. I understand that choices have to be made. If you do not plan to address this in the net 12 months then can you at least make your API public with your apps being first and best examples of how to use that API so others can fill the gap for you?

Instead of a lot of "+1" and "me too" threads please show your support by voting on the poll below so we can get a count of the number of people who are interested in a Windows 10 app.

Would you use a Windows 10 Sonos controller app?

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Best answer by Kenneth R
Some of you have been asking about a native Windows Phone controller app for Sonos, and we’ve been slow to provide a clear answer. We’re sorry about that. The truth of the matter is that up until now we’ve been unclear internally on this very question. In fact, it’s been the source of many passionate debates because we recognize that some Sonos owners are also Windows Phone users.

In the end, however, we’ve made a decision that Sonos is not going to build a Windows Phone 8 app nor are we planning to build a Windows 10 “universal” app. We’ll of course continue to support the Windows desktop controller. We’re big fans of the work Microsoft is doing across many areas, including mobile, voice control, AI, VR and of course the Groove music service, available on Sonos.

We know this is super frustrating for Windows Phone owners anxious for more native apps on the platform, but like other companies we've had to place our bets. Our focus right now is on Voice and Paid Streaming Services, and we’re exploring quite a few innovative ways to experience and control your music – on your device and off.

We’ll be sure to keep this group informed of our progress.

Thanks,
Kenneth

368 replies

jgatie
July 24, 2016
So your post that said Denon was superior, that you are "moving on" and your Sonos will be on e-bay UK was an exaggeration. Thanks for clarifying what we already knew.

To all you folks contemplating Denon . . . the above Windows user is unable to fully abandon Sonos for Denon, even after stating how much "superior" the Denon gear is, and being told Denon is going to support his desired OS version. Point Sonos!
Lyricist III
July 25, 2016
Urgh. OK, I have been trying desperately to keep it on track about the app as it is l a Sonos forum, for the betterment of Sonos customers.

Truth be told, yes the Denon is probably better IMHO. Setup is trickier, but sound quality is richer, the equivalent speakers are cheaper, aux in and Bluetooth across the board.

For guests, I could play direct from Spotify as a device on my network, allowing me to use the nicer interface.

Downsides are the lack of an equivalent sound bar and sub (my future plans).

Now, as Sonos are locked in a legal battle with Denon re these, I really didn't want to post this to THEIR forum, but you seem unable to concentrate on the subject - the improvement of the desktop app.

I actually went to the store to pick up a play 5 for offline play for the aux in (something I also reached on this forum).

Now I fear the rest of the thread will now be taken up with you trying to rebuke this post. I'm happy to answer your questions in private, so would you kindly keep on subject on here? Thanks.
Ken_Griffiths
July 25, 2016
el_fal

In one breath you describe Denon products as being better and cheaper and yet you still go out to a store to pick up a Sonos Play-5, just to use its Aux line-in for playing audio offline ... You are not making any sense to anyone here. If you believe Denon is better and it has line-in and Bluetooth, why on earth did you choose the Sonos Play-5 option?

You claim you want to sell all your Sonos equipment on eBay-UK, mainly because Sonos have chosen to concentrate development of their 'remote' controller on iOS and Android platforms instead of Windows, but you won't consider buying a different controller, even though that would be 'far better value' than eventually replacing your main home audio system with Denon, who still have their app in the development stage?

You really seem quite indecisive and need to look a bit more carefully perhaps at some of your choices, as they certainly do not appear to be ones that I would choose to follow.

Sonos have made their viewpoint known in relation to some of their future development strategy at this moment in time and whilst we all know things can change, we have to all learn to accept and go along with those decisions. Your protest at the Windows desktop development of their controller, has undoubtedly been noted. I can't say it has drummed up any degree of overwhelming support here. It appears therefore, that your views, are clearly in the minority.

I personally have moved away from Windows and chosen to follow the Sonos development, both on Android and iOS (more recently). Clearly you have not made that choice and are just 'digging in your heels' and trying to stick, perhaps 'loyally', with the Windows platform for controlling your speakers.

So you seem to have reached a stage where you either 'jump ship' and begin your Sonos eBay sale (don't forget to send me the sales link) or you accept the direction that Sonos have decided to go.

My decision would be not to waste my money selling my much loved existing Sonos equipment for less than I paid for it and replacing it all again with Denon, all for the sake of simply buying an Android or iOS controller and moving away from the Windows platform. Loyalty is actually holding you back.

By the way I have two Windows PC's in my home, but I very rarely use the Sonos Desktop Controller, as I do find the small mobile hand-held controllers far more convenient and accessible.

It seems sensible to me that Sonos have decided to concentrate their current development towards the smart mobile arena and they have now selected the two most widely-used mobile platforms iOS and Android. Furthermore they have made the choice to give away their controller software to the customer, free of charge and ad-free, that's quite a big step for a company that once sold its own CR100/200 hardware controllers.

I really don't see any reason to moan about the halted development of the Windows platform, Sonos is just providing its services for the 'majority' of its customers.
Lyricist III
July 25, 2016
Guys, you're so focused on that fact to have bought something else, you're losing trail of the discussion.

Simply put; there are more features on the Denon kit and it's cheaper.

Hardware refresh is not something Sonos can change quickly, development cycles being years for hardware.

Price, questionable, but I doubt there is much room for Sonos to compete with.

Where there is opportunity for differentiation however, is in the user experience of the software, the point of this thread.

So how's about you stop focusing on me and my purchases, and start putting your passion into helping the company you love so cleary make a difference.

I do find it interesting that the other raging topic on the controllers forums is around the Spotify connect, which covers much of the same points as I lost here (I.e. Make the software better to use!).
Stuart_W
World-Class Superstar
July 25, 2016
Is the horse breathing yet?
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Lyricist I
July 25, 2016
I am soon buying a new house and am investigating and looking at investing in a sound system and also upgrading a music streaming service to premium. So I am disappointed that both the leading Wi-fi speaker speaker maker and the leading music streaming service have decided not to have a Windows 10 UWP (In the case of the latter, partly because they have recently revealed they have signed an exclusive with Sony/Playstation 4)

I have a couple of Windows 10 touchscreens 2in1s and would love to easily operate a Sonos UWP whilst they are in tent mode- good for parties etc. The lack of UWP- and no future intentions to create one from Sonos- is therefore *one* of the factors that I will have to consider when weighing up my options on what to buy. Other factors- on the plus side for Sonos- sound quality, ease of use, supported accessories from other manufacturers. Other factors- on the minus side- lack of hi-res support (although whether it makes a *real* difference is something I want to investigate), and also lack of support for dts etc which might mean going down a Dolby Atmos Home cinema route for playing Ultra HD Blurays, although perhaps adding additional speakers elsewhere in the house.

Anyway my 2p worth for the attention and consideration of Sonos reps monitoring this board (i.e. no insulting/sarcastic replies needed from posters saying there will *never* be a UWP Sonos app, or who want to confuse my needs by mentioning Windows Mobile low sales stats, etc.)
Ken_Griffiths
July 25, 2016
Room13,

Sonos 'Reps' monitoring 'everything' including sales etc, have taken notice of the majority, that's why there are tablet (tent) apps already on iOS and Android that look similar to the screenshots I have posted below...

It's just the case that such Sonos app development is not on Windows PC/Surface or WM...probably because Sonos after many months of careful research/consultation and consideration decided to halt the WM development... as announced by a Sonos 'Rep' on this forum.

If you look at my last screenshot... I can understand why they have taken that decision.

This protest at the Sonos Windows development for 'Surface' or any other Windows Tablet/PC in many respects, seems rather late .. hence the references here to horses (dead or alive) and the words 'flogging' and 'bolted' just keep popping up in the thread.
jgatie
July 25, 2016
So how's about you stop focusing on me and my purchases, and start putting your passion into helping the company you love so cleary make a difference.



You just don't get it, do you? We don't think the software needs to be made better, especially when Sonos is transitioning to voice. Not everybody thinks the way you do, especially when you seem to have found a solution more to your liking and yet, here you still are. We find it utterly baffling that you think Sonos is going to formerly announce no UWP app is being made, then after a brilliantly enlightening series of posts from one doggedly determined poster, coupled with a decidedly idle threat to move to Denon and sell your Sonos on e-bay; that they are going to suddenly go back and reassess their corporate road map. It's crazy! Please, do us and yourself a favor - Accept their word that no UWP app is coming. Sonos hardly ever makes definitive statements on their roadmap, but this is one and when they make a public announcement, it is forged in steel, and I've never seen them change their mind.

As I said, life is short. Go enjoy your Denon!
jgatie
July 25, 2016
Is the horse breathing yet?

That horse quit breathing years ago.
Lyricist III
July 25, 2016
Ken, those figures refer to mobile market segment. I think you'll find desktop and 2 in 1 devices quite different and quoted in my previous responses and I cited an example device to boot.

As I, room13 and others keep pointing out, you keep referring back to smart phones.

If you don't understand the differences, PM me and I'll take you through it.