why does new sonos app 11.1 ask for bluetooth to be turned on everytime on launch

Forum|Forum|6 years ago
April 22, 2020
26 replies
3507 views

After downloading and installing today’s new app release, every time I launch the app it asks me to turn on Bluetooth to access accessories, but I don’t understand why since none of my Sonos speakers have Bluetooth. If I turn it on the banner goes away in future launches, but if I turn off Bluetooth, it again asks for me to turn it on during launch. This is annoying and I don’t know why it needs Bluetooth turned on, does anyone know why this is happening? Btw the version is 11.1

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Best answer by Ryan S

Hi everyone, with the most recent update, 11.2 for S1 and 12.0 for S2, this Bluetooth issue should be fully resolved. You can just updated the app and you won’t be receiving this Bluetooth notification.

Show previous replies

jgatie

I’d like to add my name to those who dislike this and other changes. The speakers are great But I want to use them as I use them. This latest update also includes an annoying mandatory visual of Sonos radio, which I will never sign up for and never use.

It’s not a change, it’s a bug, and it’s going to be fixed. You can immediately delete Sonos radio after you install it and the icon will then disappear.

Syst3madd1ct

Lyricist II

Still not fixed. Unreal. That and the fact that I prefer crossfade on, yet I have to set it every time I use the app. This is an app, a program which you can tell to do certain things when it starts up or shuts down. You know, like remember the user settings or don’t prompt for BT since the speakers don’t use it anyway. I think it’s time to dump these things.

jgatie

Still not fixed. Unreal. That and the fact that I prefer crossfade on, yet I have to set it every time I use the app. This is an app, a program which you can tell to do certain things when it starts up or shuts down. You know, like remember the user settings or don’t prompt for BT since the speakers don’t use it anyway. I think it’s time to dump these things.

Tell me, what is the average length of the Sonos software development cycle? How much QA is required for this fix? How much time does it take to debug this fix? What other release dependencies is this fix involved with, and what are the slated release dates for those?

If you cannot answer these questions, then you are not able to legitimately criticize the lack of a fix at this time.

Syst3madd1ct

Lyricist II

Forgive me, but those are all silly questions. While not a perfect comparison: I developed a database with a php frontend recently. It took some time to develop, yes. Last week I added a feature and broke the frontend. It didn’t take long for me to figure out what I did and come up with a fix. No need for a full length development cycle, debugging or release date. I broke it. The customer needed a resolution and so I rolled it back.

jgatie

Forgive me, but those are all silly questions. While not a perfect comparison: I developed a database with a php frontend recently. It took some time to develop, yes. Last week I added a feature and broke the frontend. It didn’t take long for me to figure out what I did and come up with a fix. No need for a full length development cycle, debugging or release date. I broke it. The customer needed a resolution and so I rolled it back.

One customer? :rofl:

Ryan SAnswer

Retired Sonos Staff

Hi everyone, with the most recent update, 11.2 for S1 and 12.0 for S2, this Bluetooth issue should be fully resolved. You can just updated the app and you won’t be receiving this Bluetooth notification.

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