Why do I need to sign in

The sign-in is required to link the speaker to your Sonos account. This is necessary to use the Spotify Connect functionality (which I realize you may not use), and will probably have tie-ins to other services in the future, especially if Sonos wants to allow other native apps to be able to control Sonos speakers as well.

If you're having issues with speakers disappearing, you might want to upload a diagnostic from your system after it happens and post the confirmation number here. Maybe someone from Sonos can help fix that issue.

Signing in every time a speaker drops out is a huge inconvenience. Please change this new policy so I don't have to go searching for, and entering my password every time I need to re-add a speaker.

Hi, totally agree, make a the sign in optional (again) or just remove it. We have done without sign-in for years and were very happy. I feel Sonos is changing too much (including the white, to me very confusing, app update) lately and it's losing the love I once had. I don't want that but I can't stop it from happening.

I understand there will inevitably be issues with my wifi, or power supply that trips-up my speakers (and the entire Sonos system) requiring me to troubleshoot. Sonos should be working towards minimizing these issues and the requirement for me to re-install speakers, etc. Unfortunately, Sono's new requirement for me to log-in does the opposite, making these hic-ups more time consuming and more of a headache. I will no longer recommend Sonos to people unless they are tech savy and don't mind troubleshooting. I was going to give speakers to my 77 year old father-in-law but not now. I can only assume that Sonos is requiring the log-in because they are gathering information about me and my system. If they want to sell more speakers they should work to minimize system hic-ups and make registration and log-ins optional.

This is becoming maddening.

I'll pass along your feedback.

From a troubleshooting perspective, you shouldn't need to go through those steps where you choose to add a player. My recommendation, if you have a dropped room, first, just reboot that player and let it come back on its own.

If it doesn't, I'd suggest checking the wireless environment, changing channels or further troubleshooting.

If this comes up often, you should definitely give us a call on our support line.

You shouldn't lose players, ever. If they're dropping on you and making you re-connect, it's definitely something to look into with us, likely network or wireless related.

Ryan, How do I "reboot" a player. Should I be able to unplug and move a speaker to another part of a room without having to Add it?

Ryan, How do I "reboot" a player. Should I be able to unplug and move a speaker to another part of a room without having to Add it? I have a Play 5 that I use as a portable device in the house and garage/garden. I have set it up as Room name Portable. Works fine whenever it is moved.

Until recently I never had to link my speakers to my account. I have no intention of ever using Spotify. Why can I not add a speaker to a room without logging on? It makes no sense really, if people use Spotify then they can log on - why force everyone to follow along despite them having no interest in Spotify? If I have no internet connection would that stop me from adding a speaker/sub to an existing room? It strikes me that this is more to do with data gathering on customers than for any real reason. Can you change this so I only need to log on if I use Spotify, that would make more sense - you opt in to the service rather than forcing all Sonos customers to register details that are not required by Sonos.

"The sign-in is required to link the speaker to your Sonos account. This is necessary to use the Spotify Connect functionality (which I realize you may not use), and will probably have tie-ins to other services in the future, especially if Sonos wants to allow other native apps to be able to control Sonos speakers as well." -- I don't want speakers linked to my account. This is not for my benefit, it only helps Sonos' marketing department. If I decide to use Spotify Connect functionality, then I can create an account. As I have no use for Spotify I have no need for an account. My purchased Sonos equipment should work in my home, to play my music collection, stored locally without the need or recourse to some online account. This was how it has always worked, so this is not a technical problem it is based on a decision made most likely to harvest user account details.

It's a shame as I have been quite an evangelist for Sonos, recommending various products to friends and family, but I would hesitate to do so now, I don't want to explain to elderly relatives why they need to provide their details in order to listen to their music collection in their own homes.

Posting here as I agree with the above summary, the user experience is terrible (signing in just to add a speaker!!) and hasn't been thought through; what indeed happens if you have no internet connectivity?!?!?!?! Even though the Sonos account thing has been around for ages, introducing a sign-in every time you want to make a change to *your* *own* *system* is just bonkers.

I'm afraid that all of us who have been using Sonos for years are being sidelined by the apparent desire of Sonos to make changes for changes sake and to ignore their most faithful supporters. Frankly, the produc development team need firing, and probably the Chief Operating Officer too, as each update we see seems to rob Sonos of the glorious simplicity and ease of use that the system had, say 5 years ago.

One way of getting your own back (if you are in the UK) is to submit a Subject Access Request and ask for ALL the private/personal information that Sonos have collected on you, they are legally obliged to respond in a short timeframe and it coud be quite interesting to see what information they actually keep! (do they, for instance, know what I called the last speaker I added to my Sonos network?!?)

"Used2B_a_FAN"