Why do I need to sign in

No need to file anything. Sonos already tells you what data it collects, and gives you an opt out.

No need to file anything. Sonos already tells you what data it collects, and gives you an opt out.

how do you opt-out? you must agree to the new privacy policy, they really are not super clear what they will do with the new details, why do they need to know what I play in the bathroom, or that I have a speaker in the bathroom. You also must always sign on, and must update if you want to update your music library. I strongly agree with the above, the long term customers are being abandoned for sonos' smart-streaming aspirations, something I am not interested in and doesn't look like they are doing very well.

Right in the privacy policy:

https://www.sonos.com/en-us/legal/privacy#controlling-personal-information

As a integration company that sells a lot of Sonos I have to tell you this new policy of one system per email must sign in is creating so many headaches for us as a company that we are now looking at alternative music systems for our high end residential systems. We do not want to have to have to deal with a spreadsheet that every tech needs to look at just to maintenance a system or add a device. This needs to go.

Hi Clovenguth,

I got a message somehow about your post here in my e-mail box. Just my two cents:

I've been dissapointed too and I don't need a spreadsheet for my system...;) I replaced my Sonos players with similar players from Bluesound. My experience is plain good: no registration at all to setup (and Spotify Connect works), dark interface which with the current app versions compared works far more intuitive (except the settings menus). To top this you get better sound, Bluetooth integration and better looks (although this depends on taste). More expensive however, but it's a more than capable alternative. But: same blurred lookout on the future developments as Sonos since also Bluesound is not transparent about future plans with the platform and you just have to swallow all upcoming changes, no matter how much you have invested. This is new reality it seems for loyal customers.

Maybe if Sonos is smart it ditches this "login" feature. But how long will you wait?

Cheers,

Hi Clovenguth,

I got a message somehow about your post here in my e-mail box. Just my two cents:

I've been dissapointed too and I don't need a spreadsheet for my system...;) I replaced my Sonos players with similar players from Bluesound. My experience is plain good: no registration at all to setup (and Spotify Connect works), dark interface which with the current app versions compared works far more intuitive (except the settings menus). To top this you get better sound, Bluetooth integration and better looks (although this depends on taste). More expensive however, but it's a more than capable alternative. But: same blurred lookout on the future developments as Sonos since also Bluesound is not transparent about future plans with the platform and you just have to swallow all upcoming changes, no matter how much you have invested. This is new reality it seems for loyal customers.

Maybe if Sonos is smart it ditches this "login" feature. But how long will you wait?

Cheers,
It’s subjective, but the Bluesound speakers just don’t sound as good as their Sonos equivalents, and by some margin. I auditioned both systems prior to making my first Sonos purchase.

you could just create a new free email account on gmail or outlook and use it only for this purpose. give it an easy to remember username and password with "Sonos" in them. doesn't make it much easier to log in when you need it, but at least it keeps the marketing people from finding you.

We are also an Integration company for high end homes. We used to put in about $10K of sonos equipment a month. Once the account set up was required we moved on. I am adding a play one to my personal system today and I forgot what a pain it is. I actually had to set up a new email account to get it all to work. Well, actually I'm still working on it. A great system brought down by information greed. What a shame.

haha - a followup tot he post above. We recently changed our corporate URL and know I can't even add a speaker to my system because I have to log into the old email account which no longer exists. Good by sonos forever!!!

There are two (or more) separate issues here: One, the privacy concerns of requiring people to give an email address to use the product, and Two, the need to enter the email and password every time you need to connect or re-connect a Sonos device. The privacy concerns can somewhat be remedied by getting a new free email account from gmail, but having to log in to add a device is extremely inconvenient when you are experiencing connection issues and trying to resolve them. Infuriating would be a better word, as I just spent the last two hours trying to get four devices connected and only succeeded with one. [Yes, I will call support, but that's beside the point.]