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Chopdog
Renowned Enthusiast I
Aug 14, 2024 1:01 PM UTC
Question

Why are they not supporting Apple Music in the web app at all now?

It’s so annoying that they have removed Apple Music from the web app. Any reason? Licensing costs?

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25 replies

Prodigy III
Aug 14, 2024 1:55 PM UTC

It’s so annoying that they have removed Apple Music from the web app. Any reason? Licensing costs?

They haven’t removed Apple Music from the web app. (I’ve just checked both Chrome and Safari.) It searches and plays fine...

 

 

 

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Chopdog
ChopdogAuthor
Renowned Enthusiast I
Aug 14, 2024 1:59 PM UTC
I have Apple Music - why not here?

 

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Prodigy III
Aug 14, 2024 2:01 PM UTC

Go to the top right corner cog (settings), then try signing out and sign back in again. 

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Chopdog
ChopdogAuthor
Renowned Enthusiast I
Aug 14, 2024 2:03 PM UTC

No joy.

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Prodigy III
Aug 14, 2024 2:09 PM UTC

Is it there on the Windows or Mac version of the Sonos app when you log in?https://support.sonos.com/en-gb/downloads

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Chopdog
ChopdogAuthor
Renowned Enthusiast I
Aug 14, 2024 2:09 PM UTC

Yes.

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Chopdog
ChopdogAuthor
Renowned Enthusiast I
Aug 14, 2024 2:10 PM UTC

And on iPad

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Prodigy III
Aug 14, 2024 2:10 PM UTC

Have you tried the web app on a different browser?

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Chopdog
ChopdogAuthor
Renowned Enthusiast I
Aug 14, 2024 2:12 PM UTC

Chrome & Safari, Mac and iPad

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Prodigy III
Aug 14, 2024 2:15 PM UTC

The only thing I am left with to suggest is you sign out of Sonos on all browsers that you have tried this on, then go into the phone app:

Your Services - Manage - Apple Music - [Account name] - Reauthorize Account.

The open a fresh browser and see if it appears.

 

 

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