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collinmurphy
Contributor I
October 28, 2015
Question

When is Echo Support coming?

  • October 28, 2015
  • 71 replies
  • 27665 views
Hi Guys,

Let me start off by saying I love you guys. I have a Playbar, Play 5, Play 3, Connect, and am looking to complete my Playbar setup with a couple of Play 1's and a Sub soon.

I also have an Amazon Echo and it is awesome. In fact, it's a bit too awesome and I find myself asking Alexa to play music just because if I want to hear a song, all I have to do is ask; I don't have to bust out my phone. The problem is the speakers on the Echo are mediocre at best. I would much prefer the sound to come out of my Sonos system. With the "internet of things" really starting to take off - integration is going to become more and more important.

Amazon Echo has sort of a plugins-type interface called skills. https://developer.amazon.com/public/solutions/alexa/alexa-skills-kit/getting-started-guide
It would be amazing if you guys could create an skill for Sonos. Something like "Alexa, tell Sonos to play *playlist*." or music by _____ or x from pandora.

I've done some searching and this comes up on this forum a lot. I think it's time you started listening to your community. With skills you no longer need much help from Amazon so its on you to keep your customers happy. Please do not start your own voice recognition or anything silly like that. Stick to what you're great at. Just use what is already available and on the markets and integrate with them.

Thanks
-Collin
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      71 replies

      Show previous replies
      EmAyArSe
      EmAyArSe
      Trending Lyricist I
      March 3, 2016
      Amazon Echo's do not (yet) synchronize between multiple devices on the same network. Once this happens, Sonos is in trouble. In anticipation of future developments, we have in-ceiling speakers installed on our outside deck, in the garage, in the kitchen, and in the master bathroom (I enjoy music while in the shower) - all driven by four (4) Sonos Amps. I like Sonos, but the convenience of saying something like "Alexa, play my jazz playlist in the kitchen" is irresistible - all without having to find my phone or iPad, clean my hands, etc. I've thought about it, and will put in whichever networked devices that make accessing content easier.

      Please Sonos - integrate your excellent products with this future technology.
        mwiseman
        Enthusiast II
        March 3, 2016
        I was thinking about buying another Play:1 for my garage, but instead I just bought two Echo Dots.
        mnievaar
        Lyricist I
        March 3, 2016
        I completely agree! integration with Amazon Echo is critical. I also agree with the user above who said they would drop Sonos like a hot potato if someone else figures this out and Sonos doesn't. I'm a fairly new customer to Sonos but have had an amazon echo for about a year - I'm very disappointed that Sonos isn't listening to their community on this need.
          Chris
          Chris
          Lead Maestro
          March 4, 2016
          We don't know if Sonos is listening regarding or not. They do not comment on future plans.
          Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
          The LHC
          March 4, 2016
          We also still don't know if Amazon are interested in allowing third parties access to their voice control technology.
          christian_young
          Lyricist I
          March 4, 2016
          I know SONOS doesn't really care about just one customer, but Amazon has just changed my mind with the release of the Amazon Dot. I was going to purchase a Play 1 for my office, but now I can just use the dot to voice control a nice speaker I already had. I was really hoping for some kind of echo integration by now, but its clear that SONOS doesn't really care that much. I love the ability to just tell Alexa what I want to listen to and it just plays. It works very well in the kitchen, and I'm finding myself using my voice rather than searching for my phone and sonos app. I hope for future integration, because I would love to use my SONOS play 5 with my voice "play Adele in the living room". However, if they remain silent with no plans to add in integration, I'll take my money and invest into nice speakers that I can use with the Amazon Dot.

          I love SONOS, but they had better hop on the echo train. They will be in serious trouble as soon as Echos have the ability to communicate with each other. The ability to voice activate my music from any room, while using any high quality speaker of my choice AND for less money $$$. Oh boy.

          Please integrate.
            cjackson234
            Lyricist II
            March 4, 2016
            We also still don't know if Amazon are interested in allowing third parties access to their voice control technology.

            Ahh.. https://www.youtube.com/watch?v=frH9HaQTFL8
            The LHC
            March 4, 2016
            We also still don't know if Amazon are interested in allowing third parties access to their voice control technology.

            Ahh.. https://www.youtube.com/watch?v=frH9HaQTFL8

            I can't sit through 10 and half minutes while at work, precis it for me. Is this in any way an official Amazon implementation?
            cjackson234
            Lyricist II
            March 4, 2016
            We also still don't know if Amazon are interested in allowing third parties access to their voice control technology.

            Ahh.. https://www.youtube.com/watch?v=frH9HaQTFL8

            I can't sit through 10 and half minutes while at work, precis it for me. Is this in any way an official Amazon implementation?

            In short, amazon gives third parties access to directly install alexa on third party devices. It is "official" as its available to developers.

            With that being said, amazon is releasing this http://www.amazon.com/b/?node=14047587011. Unfortunately it only supports 3.5mm output. So in theory, we just need a way that this device can override the current output and we're in business.
            jgatie
            jgatie
            March 4, 2016
            With that being said, amazon is releasing this http://www.amazon.com/b/?node=14047587011. Unfortunately it only supports 3.5mm output. So in theory, we just need a way that this device can override the current output and we're in business.

            If by "override the current output" you mean have the line-in on a Play:5, Connect:Amp, or Connect automatically switch over when it senses audio input, that can be done now by turning on Autoplay in the settings menu. As to there only being a 3.5mm output, the Play:5 input is already 3.5mm, and there are adapters to convert 3.5mm to RCA for the Connects.
            Show more replies
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