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What happened to KWPQ FM 103.3?

Forum|Forum|4 years ago
June 28, 2022
25 replies
344 views

In Sonos Radio KWPQ FM 103.3 is playing some unknown ambient backgroud music. When I load the URL of the stream Sonos does play KWPQ FM 103.3. Does anyone know what's happening here?

Sonos Radio

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Best answer by Corry P

Hi @beynym

I believe this issue has now been resolved by TuneIn, though I cannot personally verify due to being in the UK.

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beynymAuthor

World-Class Superstar

Hi @beynym

If selecting a radio station in the Sonos app results in playback, then everything that we can affect is working correctly. If what you hear is not what is expected, I suspect that the only ones that can do anything about this is the station themselves - they would likely work with TuneIn to resolve it (Sonos Radio gets it’s list of radio stations from TuneIn). I can only recommend you contact the station directly.

You may have better luck playing from other station aggregates like myTuner, radio.net, or Radioplayer. All of these can be added like any other music service in the app, and do not need accounts.

Add a music service to Sonos

Individual radio stations having difficulty playing is not something that we track - there’s 120,000 radio stations on TuneIn so the task would be formidable and there’s nothing we could do to help, so the task would also be fruitless. If you couldn’t play any radio stations, we would definitely take notice.

I hope this helps.

I contacted KWPQ FM 103.3 again and this is what they responded:

Thank you! Those screen shots are a big help.

I spent an hour with TuneIn this morning, and they're indicating that Sonos is not decoding the "json" data in the stream correctly. Resulting in incorrect streams on at least 40 different feeds from TuneIn. That issue isn't something that our station or TuneIn can correct, it's a coding error on Sonos' part. (not the first time we've heard of this, but a first for our station)

I'll write up a tech note for our website, and contact Sonos directly to pass along the tech data from TuneIn.

Thanks for getting back to us on this!

So apparently it is (maybe partly) Sonos’ responsibility. Haven't heard back from TuneIn, I'll keep you posted.

buzz

Grand Maestro

Thanks for the update. There certainly are a lot of moving parts to “easy”.

Corry P

Sonos Staff

HI @beynym

Thanks for sharing that reply - I’ve passed it on to our engineers.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Corry P

Sonos Staff

Hi @beynym

Just a little update for you - I personally am unable to find KWPQ in my searches at all, which must be because I am in the UK. The tier 2 technician I just spoke to was able to reproduce your results, however - it plays, but plays ambient music instead of Blues. He’s going to look into this for us.

Edit: It seems the data we receive contains 2 stream paths. We start the first and if it works, we continue to play. The first path in the list points to the ambient music you hear, while the second points to the correct KWPQ stream. I think the JSON data may have more to do with the station>>TuneIn link than with the TuneIn>>client link. We’re opening a ticket with TuneIn to resolve the matter.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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beynymAuthor

World-Class Superstar

@Corry P

Thanks for letting me know, I'm happy to see that people are trying to get it resolved!

Corry PAnswer

Sonos Staff

Hi @beynym

I believe this issue has now been resolved by TuneIn, though I cannot personally verify due to being in the UK.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

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beynymAuthor

World-Class Superstar

Hi @beynym

I believe this issue has now been resolved by TuneIn, though I cannot personally verify due to being in the UK.

No, from where I'm standing it is not. I'll enclose 2 pics. One is displaying the original stream from KWPQ, the other one is what I'm receiving from Sonos Radio. They're different and they should be the same.

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beynymAuthor

World-Class Superstar