Skip to main content
grunr
Trending Lyricist I
Oct 21, 2022 10:43 AM UTC
Answered

Volume slider on ios is wonky

Ever since updating the app on ios (iphone 12), whe i touch/tap the volume and it makes a significant jump down in volume without me sliding it.  For instance, I am listening at a volume of 20 and want to adjust it upwards a bit,. I tap on the volume and it immediately jumps down to a volume of 14.  What gives here?  This is not a one time thing , it is now happening constantly , on all my sonos speakers. starting to get pretty annoying

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
    Corry P
    Corry PAnswer
    Sonos Staff
    Oct 26, 2022 11:59 AM UTC

    Hi @grunr 

    I’ve received an update on this - we are aware of an issue whereby the volume can adjust by several steps too many when tapping on the volume slider on iOS devices. We are investigating the issue and do not have a timeline to share.

    In an unrelated coincidence, there is also an issue with group volume control on the Windows controller app.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
    View in thread

    14 replies

    Show previous replies
    Ken_Griffiths
    Ken_Griffiths
    Oct 27, 2022 1:57 AM UTC

    @arcadelt,

    If I try to follow your link to the Facebook video - I just see this message (see attached)?

    Are you a member of that group Ken?

    No, sorry I don’t use Facebook at all - I just assumed the link was publicly available, particularly as the message just mentioned the ‘video is no longer available’, as though it had been taken down/removed.

    Translate
    arcadelt
    arcadelt
    Enthusiast I
    Oct 27, 2022 2:05 AM UTC

    @arcadelt,

    If I try to follow your link to the Facebook video - I just see this message (see attached)?

    Are you a member of that group Ken?

    No, sorry I don’t use Facebook at all - I just assumed the link was publicly available, particularly as the message just mentioned the ‘video is no longer available’, as though it had been taken down/removed.

    Ken, I tried to link to it more publicly through my OneDrive account, but that wasn’t allowed here either. I’m hope those that want to view the video have access to that group or could advise me how to post the video here. Suffice to say, the volume setting situation is not good for a number of people.

    Translate
      Ken_Griffiths
      Ken_Griffiths
      Oct 27, 2022 2:27 AM UTC

      Ken, I tried to link to it more publicly through my OneDrive account, but that wasn’t allowed here either. I’m hope those that want to view the video have access to that group or could advise me how to post the video here. Suffice to say, the volume setting situation is not good for a number of people.

      Ah that’s okay - no worries, I just thought there might have been an error in the linking to the video. Thanks anyway. 👍

      Translate
        arcadelt
        arcadelt
        Enthusiast I
        Oct 27, 2022 2:42 AM UTC

        Ken, I tried to link to it more publicly through my OneDrive account, but that wasn’t allowed here either. I’m hope those that want to view the video have access to that group or could advise me how to post the video here. Suffice to say, the volume setting situation is not good for a number of people.

        Ah that’s okay - no worries, I just thought there might have been an error in the linking to the video. Thanks anyway. 👍

        Looks OK from my end:

         

        Translate
        Terms & ConditionsAccessibility statement