Question

Version 8.2 broke my system:-)

Forum|Forum|8 years ago
November 15, 2017
18 replies
999 views

Unless the rare thing has happened and I am an outlier that is far out, the very useful part of the app - Favourites - is now messed up for playlists, though it appears to be ok for Stations, though these now are in List view.

Fortunately for me, since the App store did not have the 8.2 right away, I did not update it on a recently received old iPhone 5 now dedicated for controller duty. So I can do a side by side comparison and verbalise - I don't know how to do screenshots of these.

1. My Sonos playlists are the same large icon view in both. But in 8.2, they now have all of my 12 on view after scrolling plus 5 from service for a total of 17. While 8.1.1. has just 5, the favourites. Defeats the purpose and the meaning of Favourites.
2, See all on 8.2 yields a list of 17 lists, doing the same in 8.1.1 yields just the same 5, choses as Favourites.
3. As I recall, the merging of ALL Sonos playlists, and favourite ones from service under see All, is new. Perhaps useful if the main part wasn't messed up.

Bring back 8.1.1.!

Down with 8.2!!!

Now that I have done the kind of venting that many people here love to do, I am just happy for two things:
1. The old faithful - the Mac controller.
2. Having not been given the early option to go to 8.2 on iOS. So my "new" dedicated Sonos handheld controller, on 8.1.1, still works well though the units are on 8.2.

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Ryan S

Retired Sonos Staff

Thanks for the feedback, Kumar. As I mentioned in the other thread, I'll make sure to share your voice with the team.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

K

KumarAuthor

I was lucky in two respects with 8.1.1; that it was not released in time in the app store for iOS devices, so I still have that on one and that it works fine with all units in 8.2.
So unless this is well resolved in future upgrades, no more upgrades for me. I can do without any more cosmetic fairy dust from these, to keep the favourites feature intact.

K

KumarAuthor

It looks like no one else uses playlists...

And I don't know if yesterday's suffered trauma is my stupidity or a 8.2 bug.

Not being familiar with iOS, I allowed the iPhone to auto update to 8.2 and hit my forehead with my palm when I realised that 8.1.1. is lost to me forever. So now, I am in the same damn 8.2 boat on both handhelds.

But there is worse; in trying to clean up the duplicate playlists in My Sonos on the updated iPhone, I deleted BOTH versions of one, not knowing which one is duplicate and knowing that when I did this on my Android when it went to 8.2, there was the standard "Are you sure" question when I was trying to delete the original. But on 8.2 in iOS there was NO such question, both versions were silently deleted. Hoping and praying, I went to the "old faithful even on 8.2" Mac controller thinking it will still be there, but it was gone from both Sonos favourites AND Sonos playlists!!! Another WTF moment. And an hour rebuilding from memory, a 500 song playlist.

So is this an iOS issue? Or an iPhone setting issue? Or an iOS on 8.2 issue? Or is it just me?

S

Sononos_fan

Enthusiast II

Maybe one of the other posters will be around to talk to you about muscle memory, how you will learn to love it or how you are to blame for updating your app.

J/k I feel your pain. That really sucks you lost your playlist, too bad there's no local backups, cloud backups or the old recycle bin. Especially in a multi user environment where a simple mistake or fat thumb could bring the hurt.

K

KumarAuthor

I am willing to take the fall for the app update, but not for deleting the playlist IF the hitherto available warning before deletion has disappeared. I doubt there will be any justification coming from anyone if that be the case.

Y

Y2KExp

Contributor I

Broke my system as well.

gdc

Contributor I

Broke mine too:

gdc

J

jalexan2012

Lyricist I

New app SUCKS! Last 2 Sonos updates have gone poorly. Support is falling down and I am
quickly losing faith in product and company.

Ryan S

Retired Sonos Staff

If you're still having any technical issues with your players, such as not being able to connect to your players, I'd encourage you to give us a call on our support line. The team can help you get this sorted out.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

E

Emile15

Hi Kumar, I am not sure this helps but I too use Playlists, a lot in fact. At the moment I have over 50 and I am still counting. Unfortunately Sonos cannot handle them and I posted a message to this effect in this forum some time ago why I had to give them up. I eventually solved the Playlist problems (there were several) by creating them in iTunes and having Sonos automatically read them when it re-indexes. These playlists now turn up in the Music Library as "Imported Playlists". They are also listed in My Sonos for easy access. It works well.

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