Question

Version 8.2 broke my system:-)

Forum|Forum|8 years ago
November 15, 2017
18 replies
999 views

Unless the rare thing has happened and I am an outlier that is far out, the very useful part of the app - Favourites - is now messed up for playlists, though it appears to be ok for Stations, though these now are in List view.

Fortunately for me, since the App store did not have the 8.2 right away, I did not update it on a recently received old iPhone 5 now dedicated for controller duty. So I can do a side by side comparison and verbalise - I don't know how to do screenshots of these.

1. My Sonos playlists are the same large icon view in both. But in 8.2, they now have all of my 12 on view after scrolling plus 5 from service for a total of 17. While 8.1.1. has just 5, the favourites. Defeats the purpose and the meaning of Favourites.
2, See all on 8.2 yields a list of 17 lists, doing the same in 8.1.1 yields just the same 5, choses as Favourites.
3. As I recall, the merging of ALL Sonos playlists, and favourite ones from service under see All, is new. Perhaps useful if the main part wasn't messed up.

Bring back 8.1.1.!

Down with 8.2!!!

Now that I have done the kind of venting that many people here love to do, I am just happy for two things:
1. The old faithful - the Mac controller.
2. Having not been given the early option to go to 8.2 on iOS. So my "new" dedicated Sonos handheld controller, on 8.1.1, still works well though the units are on 8.2.

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Show previous replies

K

KumarAuthor

Thanks Emile, but I don't use iTunes; and therefore my problem remains with 8.2 - that I must see ALL Sonos playlists in My Sonos, not just the few I have chosen as favourites. While the favourites thing works for everything else, like Albums or even playlists made in Apple/Google - something that is illogical, and clutters up My Sonos by showing all Sonos playlists, not just favourite ones.

T

trevgcole

Lyricist I

Since the new look user interface had been installed I struggle with changing and grouping speakers.
I have done all the trouble shooting steps and been in contact with customer support.
It's definitely the new look app.
I can still use the laptop just fine.
I hope they fix this soon as I love the products but find the system a waste of time and money if I can't group and ungroup speakers using the phone app.

K

KumarAuthor

if I can't group and ungroup speakers using the phone app.

Do this via the Rooms icon on the black bar at the bottom of the screen that may be visible only after the now playing screen is swiped down.

C

coupster

Interestingly, I JUST saw a recent post regarding playlists that stated that Sonos Support told the poster that Sonos was no longer going to support Playlists. But when I logged back in to get more details, I can not find the post. Gee Sonos, did somebody let the cat out of the bag and reveal another Sonos future improvement? Where are you going? Your very loyal fan base is already upset over the recent improved controller apps and now you're deleting functions that are an important part of the Sonos experience? And even more insidious, deleting a post that reveals the future? I kept my ReplayTV for a decade after the company when out of business. I wonder what will happen to you? I certainly won't be adding to my 8 units - running 7.4, BTW.

S

sjw

Local Superstar

That thread is here - https://en.community.sonos.com/ask-a-question-228987/sonos-playlists-discontinued-6796111
Its interesting that the grouping works just fine through the Windows app, just crap through a phone running the new software (despite all the things going on 'behind the scenes'...).

C

coupster

Well there goes the cover up. But what about the conspiracy?

K

KumarAuthor

What I don't like about playlists in My Sonos is that the favourites view has been lost where Sonos Playlists are concerned. In My Sonos, the playlists section shows playlists from music services only where these have been selected for addition to My Sonos. But every Sonos Playlist is included, which muddies the idea of showing just favourites in My Sonos - be it playlists, stations, albums. Because where Sonos Playlists are concerned, My Sonos has the entire lot.

But as said on the other thread, playlists are too important a part of Sonos use for the feature to go out of support.

P

Pnimm

Lyricist III

Running version 8.2.2 and the playlist are definitely confusing. It worked so much better before the 8.1 update. I used playlists all the time, in fact it's how you get the alarm to work, so if they are deprecating the playlist I'll be finding another whole house solution because it appears Sonos is not listening to it's customers anymore.

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