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Contributor I
Jul 25, 2026 11:38 PM UTC
Answered

users on my system

I have multiple users on my system. Sonos says to log in to get the full experience.   Does another user need to set up their own account then log in on the app which is connected to my system or do the need to use my login credentials?

Airgetlam
AirgetlamAnswer
Jul 26, 2026 12:18 AM UTC

No. The only reason other users need to ‘log in’ is to change the setup, or add streaming companies. 

If you want them to be able to use it as you’ve set it up, they just need the client/application, and don’t need to log in. 

There are pretty rare circumstances in which they don’t have to be on your WiFi (they need to be connected to Spotify while on your WiFi), which you don’t need to worry about if you (or they) don’t have Spotify Connect. 

Bruce

4 replies

Stanley_4
Grand Maestro
Jul 25, 2026 11:52 PM UTC

One Sonos account but you can have multiple streaming service accounts under that.

https://support.sonos.com/en-us/article/use-multiple-accounts-for-the-same-content-service

 

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Airgetlam
AirgetlamAnswer
Jul 26, 2026 12:18 AM UTC

No. The only reason other users need to ‘log in’ is to change the setup, or add streaming companies. 

If you want them to be able to use it as you’ve set it up, they just need the client/application, and don’t need to log in. 

There are pretty rare circumstances in which they don’t have to be on your WiFi (they need to be connected to Spotify while on your WiFi), which you don’t need to worry about if you (or they) don’t have Spotify Connect. 

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Bruce
Arai
Contributor I
Aug 28, 2026 12:40 PM UTC

help

prøver nu at slette en tidligere bruger og jeg prøver at logge ind i mit eget system igen

lige nu prøver den måske at “rense” og jeg skal til at komme tilbage til mit system

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Airgetlam
Aug 28, 2026 1:21 PM UTC

Translation:

Help

I am now trying to delete a previous user and I am trying to log into my own system again

Read more about the mask at "clean" and see if you can come back with the system
 

Response:

I’m not sure I understand the issue properly, but this is a FAQ that may help? The manage your account FAQ. Otherwise, I would suggest you contact Sonos Support in your region to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Translation to Danish:

Jeg er ikke sikker på, at jeg forstår problemet ordentligt, men dette er et ofte stillet spørgsmål, der måske kan hjælpe? Ofte stillede spørgsmål om administration af din konto. Ellers vil jeg foreslå, at du kontakter Sonos Support i din region for at diskutere det.

Når du taler direkte med supportpersonalet, har de værktøjer til rådighed, der giver dig mulighed for at give dig rådgivning specifikt til dit netværk og Sonos-system.

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Bruce