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ledzep1
Headliner II
Dec 9, 2020 10:42 AM UTC
Answered

Updated app 12.2.2 and then system to 12.2.2, check updates bug

Hi

 

I updates app and sonos system (ARC and gen3 sub) to 12.2.2 today.

After I went to check for updates via the app and it said app needs an update despite it all being up to date.

I clicked on update and it opened the app store sonos S2 app, but no update is available as its already updated.

Seems like a small bug, so just to make you aware.

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John BAnswer
Dec 9, 2020 12:17 PM UTC

If you keep getting it as an annoying warning, try uninstalling the app, reinstalling afresh and selecting ‘connect to existing system’.

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16 replies

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Ohwhy
Contributor I
Jan 12, 2021 5:34 PM UTC

Reading the above thread, I believe Sonos should release a 12.2.2.1 that should eliminate this annoying situation.  Passing the buck on your customers is frankly, unprofessional.

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Mitchellsx
Renowned Enthusiast II
Jan 13, 2021 2:58 PM UTC

I have been having this issue for a while. keeps saying there is an update then goes to the App Store and there isn’t. im on 12.2.2. I have just had it happen again but this time 12.2.3 appeared it tried to update but didn't work, very strange. 

I am uninstalled and re installed also, but same issue.

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Jeffrey_35
Jeffrey_35
Headliner III
Jan 13, 2021 3:23 PM UTC

Anyone know any specific about this update?

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“The true sign of intelligence is not knowledge but imagination.”
Airgetlam
Airgetlam
Jan 13, 2021 3:59 PM UTC

Since it’s not a major number change, it is much more likely to be bug fixes, rather than any new features. 

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Bruce
Ohwhy
Contributor I
Jan 13, 2021 5:10 PM UTC

Sonos just released S2 App 12.2.3 today (US) and it cleared the problem of update available.  Notes indicated it was app improvement, no other details.

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    Airgetlam
    Airgetlam
    Jan 13, 2021 6:16 PM UTC

    Makes sense, that was obviously some sort of bug, although difficult to reproduce, it seems. This was the only thread I saw on it.

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    Bruce
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